Customer Application Engineer

Summary Based at GE Power Conversion Chennai site the Parts Engineer s role is an exciting opportunity for an action-oriented individual with technical foundation of Power Conversion equipment You will be able to leverage your Power Conversion knowledge as a main point of contact to directly support quotes and sales conversion drive customer fulfillment while you collaborate across the globe with key functional teams and enhance your strategic business acumen Essential Responsibilities Be responsible for the identification of project spare parts life-cycle status and replacement strategy in the Global Parts catalog within the Power Conversion Parts Organization Communicate with customers to convert quote and order requests into deliverable applicable part s by researching drawings renewal parts books databases catalogs and other available sources for accurate product configuration Proactively identify spares for past projects categorize spares by customer function criticality Perform Project obsolescence studies Verify applicability and fit of critical customer requests to application Communicate with engineering groups to improve internal record accuracy and document replacement strategies for obsolete parts Provide support to internal and external customers in support of sales initiatives Identify newly created part numbers and accurately complete part definition attributes in a timely manner Maintain engineering part definition attributes required to process requests for parts Contact qualified Vendors in order to identify or validate part definition life-cycle status price availability and replacement part if part is defined as obsolete Collaborate across the business including Spares and Repairs Engineering Sourcing Order Management and Global Field Sales teams Provide technical input pertaining to the part substitution interchangeability process Qualification Requirements Diploma or Bachelor s Degree from accredited college university in Electrical Engineering or Electronic or Instrumentation Engineering 3 - 7 years of relevant experience 5 - 10 years for Diploma holders Technical knowledge on Industrial Drive systems LV MV PLC Systems etc Experience in design engineering field engineering manufacturing shop assembly or spares replacement parts involvement Experience in O G or offshore or Marine or Metal industry or Renewables Writing Reading and Verbal English Fluency required Ability to read and write technical specifications Ability to translate and interpret BOM into orders and parts Excellence in Customer Service Commercial awareness Ability and willingness to travel as required Desired Characteristics Prior experience with SAP or current ERP systems Prior experience with Teamcenter or current PLM systems Ability to read drawings and have familiarity with BOM structures Aptitude with analytical tools ex Excel Access and PowerPoint specific skills should include data-mining pivot tables and data Manipulation Strong problem solving skills Strong attention to detail Strong oral and written communication skills Strong interpersonal and leadership skills Cross functional ability to work on matrix environment and international team experience Be able to work within a team environment Demonstrated technical aptitude and business acumen Note To comply with US immigration and other legal requirements it is necessary to specify the minimum number of years experience required for any role based within the USA For roles outside of the USA to ensure compliance with applicable legislation the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used Additional Information Relocation Assistance Provided No