▷ Urgent Search: Application Consultant
1 week ago
Job Description
Job Description
Job Description:
The Application Consultant is responsible for providing professional, creative, energetic and thorough experience for internal and external customers of Verint. The role is responsible for consulting customers both in person and virtually and delivery of training for multiple Verint solutions.
Responsibilities
Principal Duties and Essential Responsibilities:
- Maintain fluency with Verint Applications.
- Maintain and grow subject matter expertise on Verint products such as Workforce Management and/or Quality Management including best practices and general insights for that industry.
- Conduct design sessions and consulting events on Verint Applications in accordance with the Verint Implementation Methodology.
- Provide best practice, optimization and assessment consulting.
- Work together with others within Verint as part of the deployment process but also to help troubleshooting as subject matter experts.
- Schedule and organize events related to the Application consultancy.
- Introduce, configure, and train assigned customers to Verint Applications and onboard them so that their engagement is robust and primed for ongoing satisfaction, retention, and renewal.
- Configure, review, and test configuration and usage of Verint Applications.
- Create, review, and update documentation.
- Provide regular updates to customers with progress.
- Collaborate with appropriate team members as part of the deployment process but also to help troubleshooting as subject matter experts.
- Provide thorough and complete documentation of the consultancy events and results.
- Perform administrative tasks such as but not limited to timely and full completion of timesheets, expenses, travel, ISO, MBOs etc. in accordance with the team and Verint guidelines.
- Deliver Instructor Led Training to our customers for Verint solutions.
- Other responsibilities as assigned by management.
Qualifications
Educational Qualifications:
- An undergraduate degree in computer science, engineering, or a similar discipline.
- Experience with Verint applications
- Good understanding of contact center telephony environments
- Consulting experiencing with customers
- Proven ability to gain consensus of others, proven leadership skills
About Us
At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations discover opportunities previously only scarcely imagined by connecting work, data, and experiences enterprise wide. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.
-
Tax Engineer Consultant Urgent Search
2 weeks ago
India ADR Application Development Resources, Inc. Full timeTax Engineer Consultant -- (This is an IT job)Duration: Sept 15, 25 to Mar. 13, 26Location -- Remote with occasion travel to a local officeOffice locations: Hyderabad, Bengaluru, Mumbai, Kolkatta, Gurgoan, Chennai, Kochi, Pune -- Able to go into office couple days a weekWorking hours: 2:30 am IST to 9:30 am ISTIf interested, please send CV in Word format to...
-
Executive Search Research Associate
2 weeks ago
India Tandem Search Full timeTandem Search is a boutique executive search firm with a strong track record supporting top-tier strategy consulting firms, financial institutions, and corporates across APAC and the Middle East. We are now looking for a high-calibre Research Associate to join our global team and support Partner- and C-suite-level searches. The Role As a Research...
-
Urgent Search Applications for Key Roles
2 weeks ago
Bengaluru, Karnataka, India beBeeManager Full time ₹ 90,00,000 - ₹ 1,50,00,000Job Title: Urgent Search Applications for Key RolesWe are seeking highly skilled professionals to fill key positions within our organization. The ideal candidates will possess a strong background in managing servers, networking, and learning management systems (LMS). Additionally, they should have proficiency in MS Excel.- Systems Administrator: Applicants...
-
India Tandem Search Full timeTandem Search is a boutique executive search firm with a strong track record supporting top-tier strategy consulting firms, financial institutions, and corporates across APAC and the Middle East. We are now looking for a high-calibre Research Associate to join our global team and support Partner- and C-suite-level searches. The Role As a Research...
-
India Tandem Search Full timeTandem Search is a boutique executive search firm with a strong track record supporting top-tier strategy consulting firms, financial institutions, and corporates across APAC and the Middle East. We are now looking for a high-calibre Research Associate to join our global team and support Partner- and C-suite-level searches. The Role As a Research...
-
Executive Search Research Associate
1 week ago
India Tandem Search Full timeTandem Search is a boutique executive search firm with a strong track record supporting top-tier strategy consulting firms, financial institutions, and corporates across APAC and the Middle East. We are now looking for a high-calibre Research Associate to join our global team and support Partner- and C-suite-level searches. The Role As a Research...
-
India Tandem Search Full timeTandem Search is a boutique executive search firm with a strong track record supporting top-tier strategy consulting firms, financial institutions, and corporates across APAC and the Middle East. We are now looking for a high-calibre Research Associate to join our global team and support Partner- and C-suite-level searches. The Role As a Research...
-
India Tandem Search Full timeTandem Search is a boutique executive search firm with a strong track record supporting top-tier strategy consulting firms, financial institutions, and corporates across APAC and the Middle East. We are now looking for a high-calibre Research Associate to join our global team and support Partner- and C-suite-level searches.The RoleAs a Research Associate,...
-
Expert Search Professional
2 weeks ago
India beBeeSearch Full time ₹ 7,00,000 - ₹ 14,50,000Job DescriptionWe are seeking a highly skilled professional to fill the role of Urgent Search Associate. This is an exciting opportunity for individuals who possess exceptional search skills and a passion for delivering results.In this position, you will be responsible for conducting thorough searches, analyzing data, and providing actionable insights to...
-
Mumbai, India Choice TechLab Full timeJob Description You will: - Lead and guide the L3 support teams, ensuring smooth operations and timely responses to user issues. - Be the go-to expert for complex technical problemsespecially during high-priority incidents. - Monitor application performance and resolve issues before they impact users. - Collaborate with developers, product teams, and...
