Work as Non Voice Support Executive on Our Staff

3 days ago


Chennai, India GS Infotech Full time

Work as Non Voice Support Executive on Our Staff Job Description What you do/: Email/Chat Support/: Manage a large volume of written correspondence, professionally, clearly, and grammatically correctly responding to consumer questions, grievances, and requests via email and live chat. Information Provision/: Via textual channels, give clients precise and comprehensive information about goods, services, billing, or account status. Data input/: Complete data input and verification duties pertaining to client accounts, sales records, or financial information with accuracy and efficiency. Documentation/: Use the Customer Relationship Management /(CRM/) system or internal ticketing system to meticulously record all communication details, resolutions, and actions. Case Resolution/: Take charge of complicated situations, directing problems to specialized teams as needed and making sure prompt follow/-up is done until a complete resolution is reached. Experience/: 0 to 3 yrs Education/: Any Basic Degree Salary/: Negotiable Location/: In and Around in Chennai Contact Us for Further Details, With Regards, HR /- Maria



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