Operations Director
3 weeks ago
Job Description
QUALIFICATIONS:
- Leadership: Strong leadership skills to guide and motivate teams, set goals, and foster a positive work environment.
- Strategic Thinking: The ability to think strategically, plan for the long term, and make decisions that align with the organization s goals.
- Adaptability: The capacity to adapt to changing circumstances and embrace new technologies, methodologies, and industry trends.
- Resilience: The ability to handle pressure, recover from setbacks, and remain focused on objectives.
- Communication Skills: Effective communication, both in conveying ideas and listening to teams and stakeholders.
- Problem-Solving: Strong problem-solving skills to identify and address complex operational issues.
- Empathy: The capacity to understand and relate to the needs and concerns of teams and clients.
- Integrity: High ethical standards and integrity to maintain trust and uphold values.
- Innovation: A willingness to promote and embrace innovative practices within operations.
- Customer Focus: Dedication to meeting and exceeding customer expectations, as clients are often central to operations.
- Team Building: The ability to build and lead high-performing teams and encourage professional growth.
- Flexibility: The capacity to adapt to changing circumstances and manage unexpected challenges.
- Time Management: Effective time management skills to handle multiple responsibilities and prioritize tasks.
- Risk Management: Skills to identify and mitigate operational risks.
- Conflict Resolution: The ability to handle conflicts, whether they are internal or client related.
- Results-Driven: A focus on achieving goals and driving operational excellence.
- Cross-Functional Collaboration: The capacity to collaborate and communicate effectively across different departments.
- Detail-Oriented: Attention to detail to ensure quality control and minimize errors.
- Cultural Sensitivity: The ability to work effectively with diverse teams, clients, and stakeholders.
- Self-Motivation: A strong sense of self-motivation, dedication to the organization s success, and a passion for the work.
- Bachelors/ master s degree (in Commerce/Law/Business administration)
- Financial / Legal / Accounting / Banking / Insurance / Computer application/Project management/Lean/Six Sigma
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