
Director-Tutor Community Operations
1 day ago
Job Title
: Director-Tutor Community Operations
Location
: Gurgaon (Strictly Work from Office)
Experience
: 15+ years
Job Overview:
We are looking for a highly experience
d Director-Tutor Community Operations
to lead and optimize tutor community operations. This role requires strong analytical skills, process-driven thinking, and the ability to handle large-scale tutor operations efficiently. The ideal candidate should have prior experience i
n ed-te
ch and a track record of building operational processes from scratch
Key Responsibilities:
Tutor Community Operations Management:
- Oversee and manage end-to-end tutor community operations.
- Develop and implement efficient processes to streamline operations.
- Ensure smooth onboarding, engagement, and retention of tutors
.
Data & Analytics::
- Strong analytical approach to measure and improve community operations.
- Handle large-scale data sets to derive actionable insights.
- Monitor key operational metrics and continuously optimize process
Communication & Stakeholder Management:
- Excellent communication skills to interact with a large number of tutor.
- Ensure effective internal and external communication for tutor operations.
- Work closely with cross-functional teams to improve tutor experience.
Team Leadership & Process Building:
- Lead and mentor a team to drive operational efficiency.
- Create scalable processes from scratch and drive operational excellency.
Technology & Tools
- Hands-on experience wi
th CRM and LSQ to
ols for managing tutor interactions and performance tracing. - Strong proficiency in data-driven decision-making using technology platforms.
- Experience wi
th data and product development, including SQL, coding, and quer
ies to optimize tutor operations
.
Key Skills & Qualifications:
- 15+ years of experience
in ed-
tech or a related field. - Proven expertise
in community operations, process management, and data analysis
. - Strong operational excellence with the ability to create and optimize workflows.
- Experience managing large tutor communities and ensuring high engagement.
- Excell
ent communication and leadership sk
ills to handle large-scale interactions. - Hands-on experience w
ith CRM and LSQ t
ools for efficient operations. - Proficiency in data analys
is (SQL and quer
yies ) and product development.
This i
s an on
-site role base
d in Gur
gaon. If you have a passion for operational excellence and managing large-scale tutor communities, wed love to hear from you
-
Gurugram, Gurugram, India Cuemath Full timeJob Description Job Title: Director-Tutor Community Operations Location: Gurgaon (Strictly Work from Office) Experience: 15+ years Job Overview: We are looking for a highly experienced Director-Tutor Community Operations to lead and optimize tutor community operations. This role requires strong analytical skills, process-driven thinking, and the ability...
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