Network

1 day ago

Hyderabad, India Tata Consultancy Services Limited Full time

Job Description Role- Network Job Description - Primary Skills (L2 level of Expertise) - Must be a Networking Subject Matter Expert - Network engineers to provide 24x7 network support globally. - Day to day operational functions related to Cisco routers, switches, Aruba wireless, load balancers, WAN Optimization Devices, Firewalls and DNS Management - Technically guide the team to troubleshoot and close the issues. - Understand and monitor the SLAs and drive the team to close all the issues as per the agreed SLA. - Participate in Major Incident Management discussion and provide support and guidance to close the P1/P2 issues as per the SLA - Prepare Root Cause Analysis plan along with the team as per the requirement. - Participate in advance technical discussions with customer when required and provide inputs for design/architecture/existing operational issues. - As a team contribute to Service Improvement plans and motivate the team to create more SIPs - Monitor the status of the SOPs, KEDBs and encourage the team to update them regularly. - Monitor the status of the CMDB (Asset Inventory) and encourage the team to update them regularly. - Proactive health, capacity, failover planning, lifecycle management, lab testing, and obsolescence - Experience with 802.1x configuration and troubleshooting. - Must have experience implementing and troubleshooting HPE Aruba networking equipment, protocols, and features WLAN/LAN/WAN engineering and implementation - Must be able to support break-fix SDWAN, Cisco, Load balancer ,Aruba Controllers, Access-Points, and Unified Access solutions. - At least 3 of the following Routing protocols: EIGRP, OSPF, BGP, MPLS, IPv4, IPv6 - Experience Confidence working on live customer production networks - 5 years hands-on experience with supporting Aruba wireless controllers ,Access Points, Load balancer, Infoblox and SDWAN - 5 years hands-on experience with supporting Aruba - 5 years experience with network operations or related work - 5 years working experience with Cisco switches, routers. - 5 years working experience with Load balancer F5 and AVI. - Provision Client/RAPs - Troubleshoot/fix wireless connectivity issues - Troubleshoot problems with Guest Wi-Fi - Execute scheduled changes on Aruba OS 8.X platform - Execute scheduled changes on ClearPass policy manager - Fetch reports from Aruba Airwave and ClearPass Insight - Test bug-fixes in a lab environment - Analyse packet captures (wired and wireless). - management in the core network, specifically focused on the aforesaid technologies.

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