Ongoing Monitoring Analyst

ABOUT TIDEAt Tide we are building a finance platform designed to save small businesses time and money We provide our members with business accounts and related banking services but also a comprehensive set of connected administrative solutions from invoicing to accounting Launched in 2017 Tide is now used by over 1 million small businesses across the world and is available to UK Indian and German SMEs Headquartered in central London with offices in Sofia Hyderabad Delhi Berlin and Belgrade Tide employs over 2000 employees Tide is rapidly growing expanding into new markets and always looking for passionate and driven people Join us in our mission to empower small businesses and help them save time and money Who are Tide At Tide we are building a finance admin platform designed to save small businesses time and money We provide our members with business accounts and related banking services but also a comprehensive set of connected administrative solutions from invoicing to accounting Launched in 2017 Tide is now the leading business financial platform in the UK with 575 000 SME members 10 market share and more than 250 000 SMEs in India Headquartered in London Tide has over 1 800 Tideans across the UK Bulgaria India Serbia Romania Ukraine and Germany Tide is rapidly growing expanding into new markets and always looking for passionate and driven people Join us in our mission to empower small businesses and help them save time and money About YouAs an Ongoing Monitoring Analyst you would be working on being the first line of defence in our battle against financial crime You ll be responsible for monitoring a variety of transaction types across our customer base This role is an important part of our monitoring and helps identify any suspicious activity that requires further investigation Some of the things you ll be doing Analyzing transactions across a variety of payment types to look for signs of financial crime including fraud money laundering and terrorist financing Sanctioning and screening some payments Developing and seeking ways to improve tools and process for transaction analysis Reviewing transaction alerts spotting inconsistencies and escalating accounts with financial crime concerns Using a variety of tools to analyse transactions in different ways including thematic reviews Being responsible for different operational activities as per requirements Working a shared shift pattern Willing to work weekends as and when required Using interpersonal great communication skills to interact with many of Tide s internal and external stakeholders and take initiative in a very busy and always changing work environment Resolving member queries in a timely manner by contacting members through the in-app chat email and through the phone Responding to queries from internal teams and working with them closely You ll be a great fit if You have good eye for detail to be able to identify suspicious activity amongst transaction data You have 2 - 4 years of experience working in AML and transaction monitoring in India preferably in a highly regulated environment You have strong understanding and experience of CDD and EDD processes in Indian context You have professional work experience preferably in financial services e g Banking sector and Fintech You have inclination towards asking right questions with problem solving attitude and always looking to make process leaner and robust You have an analytical mind - able to digest large data sets and spot patterns and trends with ease You are a quick learner explorer multitasker and flexible with work profile You have exceptional communication skills - written and verbal - to communicate with the clients and company stakeholders regulatory bodies if required You are organized and able to remain calm under pressure You are able to carry out multiple different tasks and stay organized while doing so You are a problem solver and willing to share your solutions What you ll get in return Competitive salary Self Family Health Insurance Term Life Insurance OPD Benefits Mental wellbeing through Plumm Learning Development Budget 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L D activities TIDE IS A PLACE FOR EVERYONEAt Tide we believe that we can only succeed if we let our differences enrich our culture Our Tideans come from a variety of backgrounds and experience levels We consider everyone irrespective of their ethnicity religion sexual orientation gender identity family or parental status national origin veteran neurodiversity or differently-abled status We celebrate diversity in our workforce as a cornerstone of our success Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members diverse needs and lives We are One Team and foster a transparent and inclusive environment where everyone s voice is heard At Tide we thrive on diversity embracing various backgrounds and experiences We welcome all individuals regardless of ethnicity religion sexual orientation gender identity or disability Our inclusive culture is key to our success helping us build products that meet our members diverse needs We are One Team committed to transparency and ensuring everyone s voice is heard You personal data will be processed by Tide for recruitment purposes and in accordance with