Transaction Services Specialist

5 days ago

Mumbai, India PRI Global Full time

Position Title: Associate Specialist - Transaction Services Shift Timing: Standard business hours Interview Process: 2 rounds Domain: Fintech / Payments Joining Timeline: Immediate to 30 days Candidate Requirements Experience: - Minimum 1-3 years of relevant experience in finance operations, preferably in KPO/BPO environments. Educational/Professional Background: - Finance or accounting background preferred. - Exposure to banking operations, accounts payable/receivable, or revenue processes is a plus. Skills & Responsibilities: - Handle 10-12 support calls daily (not a call center role). - Provide L1/L2 support via internal calls and email. - Strong proficiency in Excel and PowerPoint for data analysis and presentations. - Excellent verbal and written communication skills to support global clients (Australia, Europe, UK, US). - Conduct research based on client requirements and prepare relevant data. - Willingness to learn, multitask, and adapt in a dynamic environment. - Operational excellence and a proactive approach to learning new tools and processes. - Prior experience with ticketing tools is a plus (not mandatory). - Training will be provided for the right candidate with strong communication skills and a finance support mindset.

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