Only 24h Left: Technical Support Engineer
17 hours ago
Job Description Technical Support Engineer - Service Management In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform. A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support. Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success. Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers. Skills: - Demonstrated creative problem-solving approach and strong analytical skills - Must be proficient with analyzing log files and standard debugging concept. - Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management. - Previous experience working with the ServiceNow platform (Service/Project Management, SLA Management, Service Catalog, Customer Service Management, Workflows & Approvals) - Experience troubleshooting web application - Experience in troubleshooting Java Script Code. - Excellent communication skills (verbal and written) Education: - Must have bachelor's degree in Computer Science or related field (or equivalent degree and experience) - 2+ years providing customer facing technical support (Web based products or e-commerce preferred) - 2+ years of ServiceNow Development/Admin Experience is mandate
-
[Only 24h Left] Support Engineer
2 weeks ago
Vapi, India Mobile Arts Full timeJob Description Company Description Since its establishment in 2013, Mobile Arts has grown to become a trusted leading technology provider for content providers and mobile operators, boasting more than 60 million acquired users on its platform MobiBox. The company specializes in digital advertising campaigns and user acquisition for mobile payments, VAS,...
-
Aurangabad, India Endress+Hauser Group Full timeJob Description 1/1 Engineer Supplier Technical Support - Bachelor's degree in Mechanical/Production/Industrial Engineering - 5-8 years of experience in supplier/part development Required Skills - Knowledge of manufacturing processes like machining, sheet metal, moulding, casting ( High pressure die casting, Investment casting, - preferred) - Sound...
-
▷ Only 24h Left! Engineer
3 weeks ago
Pune, India Tata Communications Limited Full timeJob Description Job Family Descriptor - Service Assurance Responsible for operation and maintenance of network equipment (fault, configuration, alarm, performance, security). Ensures efficient technical customer service delivery as per SLAs. Manages Technical Support Center and escalation desk/tickets for NOC and SOC issues. Reviews and resolves L3/L4...
-
Technical Support Developer
4 days ago
India Magazine3 Full timeCompany Description Magazine3 Technologies, specializes in creating world-class Software products and offers top-notch services to enterprise clients. With a decade of experience, we have worked with big publishers and online businesses. Our team serves 1.5 million active users & over a billion downloads across 140 countries, ensuring the highest level of...
-
(Only 24h Left) Technical Support Engineer 1
17 hours ago
Bengaluru, India Atlassian Full timeJob Description Overview Working at Atlassian Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted...
-
(Only 24h Left) Technical Analyst 4-Support
3 days ago
Bengaluru, India Oracle Full timeJob Description GlobalCustomer Support - Exadata: Job Description We are looking to recruit a Principal Software Engineer to the established Oracle Database Exadata support team. The successful candidate will be located in India. The team's main responsibility is to troubleshoot highly complex technical issues related to the Oracle Exadata and within areas...
-
(Only 24h Left) Engineering Manager
4 days ago
Hyderabad, India Minfy Full timeJob Description Job Summary We are seeking a highly motivated and experienced Engineering Manager to lead and grow our talented team of engineers. As an Engineering Manager, you will be responsible for the technical direction, execution, and delivery of high-quality software products/Services. You will play a crucial role in fostering a collaborative and...
-
Only 24h Left: Product Manager
4 weeks ago
Hyderabad, Telangana, India Inspire Brands Hyderabad Support Center Full timeAbout Inspire Brands Hyderabad Support CenterInspire Brands is disrupting the restaurant industry through digital transformation and operational efficiencies The companys technology hub Inspire Brands Hyderabad Support Center India will lead technology innovation and product development for the organization and its portfolio of distinct brands The...
-
Billing Engineer
6 days ago
Ahmedabad, India HN Safal Full timeJob Description Job Title: Billing Engineer As a Billing Engineer at HN Safal, you will be responsible for preparing and verifying subcontractor bills, reconciling quantities and materials, supporting project cost control, and coordinating with site teams and vendors to ensure smooth billing operations. This role is crucial for maintaining accurate project...
-
Networking Analyst
3 weeks ago
Hyderabad, India NTT DATA North America Full timeJob Description Req ID: 339475 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Networking Analyst to join our team in Hyderabad, Telangana (IN-TG), India (IN). Requirements: -...
