Senior Technical Architect

To get the best candidate experience please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts Job Category Customer Success Job Details About Salesforce Salesforce is the 1 AI CRM where humans with agents drive customer success together Here ambition meets action Tech meets trust And innovation isn t a buzzword it s a way of life The world of work as we know it is changing and we re looking for Trailblazers who are passionate about bettering business and the world through AI driving innovation and keeping Salesforce s core values at the heart of it all Ready to level-up your career at the company leading workforce transformation in the agentic era You re in the right place Agentforce is the future of AI and you are the future of Salesforce The Senior Technical Architect will support the full implementation lifecycle from scoping to deployment in an evolving ecosystem consisting of clients and partners The Technical Architect will be responsible for optimally solutioning the enterprise application E2E designing and building the Salesforce Industry-specific Retail Consumer Goods industry solutions As a Technical Architect you will become a deep product expert with Retail Execution applications and work closely with our sales and delivery teams to ensure customer success Responsibilities Lead functional and technical workshops Demonstrate leadership skills in designing delivering testing and deploying Expertise in User Journey preparations User Story reviews Data Modeling Apex Design Patterns LWC and other modern UI techniques Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision and establish a program architectural roadmap Lead customer expectations negotiate solutions to sophisticated problems with both the customer and third-party partners Guide our customers partners and implementation teams on how best to implement digital transformatxion with the Salesforce platform using Salesforce Industries Establish trust with the customer s leadership promoting and or implementing standard processes with SFI and Salesforce Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the platform and integration tools Research recommend and implement AppExchange applications and Salesforce upgrades to help meet business needs Successfully create custom enterprise applications using and integrate with other enterprise systems Work closely with Delivery Managers Solution Architects and directly with clients to architect technology solutions to meet client needs Highlight and lead risk areas in the solution in a proactive manner and commit to seeing an issue through to completion Required Experience 14 years of experience in developing technology solutions 3 years of experience in handling client-facing projects in positions of increasing responsibility in the context of systems development and related business consulting Expertise in one or multiples of Salesforce Retail and Consumer goods Cloud Sales Service Experience Cloud and Vlocity Omnistudio Expertise in one or multiple domains of Trade Promotion Management Optimisation Account Planning important metric Management Retail Execution Visit Planning Execution Salesforce maps Sales Agreement Integration Architecture Must have - Conceptualize end-to-end integration projects knowledge of authentication mechanism Experience in REST SOAP APIs knowledge of Governor limits involved during Integration Working knowledge on continuous integration working with repositories e g Git Strong experience in designing and architecting large-scale applications Detailed understanding of Solution architecting Estimation process Salesforce Apex Triggers Lightning Flows Lightning LWC and experience with modern web and mobile technologies HTML CSS JavaScript Web Components others Salesforce Certification Preferred Admin Developer Sales and Service Clouds Application Architect OmniStudio Developer Consultant Unleash Your Potential When you join Salesforce you ll be limitless in all areas of your life Our benefits and resources support you to find balance and be your best and our AI agents accelerate your impact so you can do your best Together we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love Apply today to not only shape the future but to redefine what s possible for yourself for AI and the world Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment What does that mean exactly It means that at Salesforce we believe in equality for all And we believe we can lead the path to equality in part by creating a workplace that s inclusive and free from discrimination Any employee or potential employee will be assessed on the basis of merit competence and qualifications - without regard to race religion color national origin sex sexual orientation gender expression or identity transgender status age disability veteran or marital status political viewpoint or other classifications protected by law This policy applies to current and prospective employees no matter where they are in their Salesforce employment journey It also applies to recruiting hiring job assignment compensation promotion benefits training assessment of job performance discipline termination and everything in between Recruiting hiring and promotion decisions at Salesforce are fair and based on merit The same goes for compensation benefits promotions transfers reduction in workforce recall training and education