Assistant Manager

1 week ago

Nasik India Athiva Resort & Spa, Khandala Full time

Job Description Company Description Athiva Resort & Spa is a luxurious retreat located atop the cliffs of Khandala, offering breathtaking views of the serene valleys. Surrounded by the lush greenery of the Western Ghats, the resort provides an elegant and tranquil haven for guests seeking relaxation and rejuvenation. Known for its exceptional service and sophisticated ambiance, Athiva Resort & Spa is committed to delivering memorable experiences. Our team embraces hospitality excellence, creating a welcoming and serene environment for all guests. Role Description The Assistant Manager at Athiva Resort & Spa will oversee daily operations, ensure exceptional guest satisfaction, and support staff in maintaining high service standards. Responsibilities include coordinating with different departments, supervising staff activities, managing schedules, and resolving guest concerns effectively. The role requires monitoring the quality of services and implementing strategies to improve operational efficiency. This is a full-time, on-site position based in Khandala, Nasik. Qualifications - Strong leadership, team management, and ability to oversee diverse hospitality teams. - Exceptional customer service, communication, and problem-solving skills to address guest needs effectively. - Experience in operations management and the ability to ensure smooth and efficient functioning of a resort or similar establishment. - Multitasking abilities and organizational skills for managing schedules, budgets, and operational priorities. - Knowledge of hospitality standards, attention to detail, and a proactive approach to maintaining service quality. - Proficiency in basic computer applications and familiarity with reservation or property management systems is advantageous. - Relevant hospitality management certifications or a degree in hospitality, hotel management, or a related field is preferred. - Previous experience in a managerial or supervisory role in the hospitality industry is an advantage.

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