E-commerce Assistant

3 weeks ago

Nagercoil TN IN Tony Chapal Full time

The E-commerce Executive will be responsible for managing and optimizing online sales platforms to ensure smooth operations drive traffic and maximize revenue The role involves handling product listings inventory coordination order management digital marketing support and customer experience enhancement across all e-commerce platforms Key Responsibilities Product Management Upload and update product listings descriptions prices and images across all online platforms Amazon Flipkart Shopify Nykaa company website etc Ensure accurate product categorization and keyword optimization for better visibility Coordinate with design and content teams for creative and promotional materials Order Inventory Management Monitor stock levels coordinate with the warehouse inventory team for timely replenishment Track and process online orders ensuring timely dispatch and delivery Handle returns cancellations and refunds efficiently Sales Performance Analysis Track daily weekly and monthly sales performance across platforms Generate reports on product performance customer behavior and campaign ROI Identify trends and propose strategies to increase conversion rates and sales Marketing Coordination Support in running promotional campaigns discounts and festive sales Collaborate with the digital marketing team on SEO SEM email and social media marketing Coordinate with marketplace account managers for visibility and promotional opportunities Customer Service Feedback Monitor reviews and feedback to maintain brand reputation Coordinate with the support team to ensure prompt responses and resolutions Key Skills Required Strong knowledge of e-commerce platforms Amazon Flipkart Shopify etc Understanding of digital marketing SEO and analytics tools Google Analytics Excel etc Excellent organizational and communication skills Attention to detail and ability to multitask Proficiency in MS Excel and data analysis Qualification Experience Bachelor s degree in Marketing Business Administration or a related field 1-3 years of experience in e-commerce operations or online marketing Experience with online marketplaces and CMS platforms preferred Job Type Full-time Pay 10 000 00 - 12 000 00 per month Benefits Cell phone reimbursement Work Location In person

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