Restaurant Manager

1 day ago

Chandigarh India PYRAMID Full time

Job Description Brand: Pyramid Caf Lounge & Bar Location: Chandigarh Experience Required: 36 years in Restaurant / Lounge / Bar Management Job Type: Full-time Job Summary We are looking for a proactive and customer-focused Restaurant Manager to oversee daily operations at Pyramid Caf Lounge & Bar, Chandigarh. The ideal candidate will ensure excellent service, smooth operations, staff management, and achievement of sales targets while maintaining Pyramid's premium hospitality standards. Key Responsibilities 1. Operations Management - Oversee day-to-day operations of the restaurant, lounge, and bar. - Ensure smooth service flow during peak hours. - Maintain cleanliness, hygiene, and ambience as per brand standards. - Coordinate between kitchen, bar, and service teams for timely service. 2. Guest Experience - Ensure exceptional guest satisfaction and handle feedback gracefully. - Resolve customer issues and complaints quickly. - Build strong customer relationships and promote repeat visits. 3. Staff Management - Supervise service staff, bartenders, and captains. - Create duty rosters and manage staff scheduling. - Conduct regular training sessions on service etiquette and product knowledge. 4. Sales & Revenue Targets - Drive sales through upselling, promotions, and special events. - Monitor daily sales, occupancy, and revenue reports. - Implement strategies to achieve monthly sales goals. 5. Inventory & Cost Control - Monitor inventory for food, beverages, bar supplies, and consumables. - Maintain proper stock levels and minimize wastage. - Coordinate with suppliers for procurement and negotiate pricing. 6. Compliance & Safety - Ensure all operations follow FSSAI, liquor laws, and safety guidelines. - Maintain proper documentation, checklists, and reports. - Enforce company SOPs and service standards. 7. Coordination & Reporting - Work closely with Area Manager / Cluster Head on performance and improvements. - Provide daily, weekly, and monthly operational reports. - Support in planning promotions, events, and activities. Qualifications & Skills - Diploma/Degree in Hotel Management or Hospitality preferred. - 36 years of restaurant/lounge/bar management experience. - Strong leadership, communication, and customer-handling skills. - Ability to manage pressure, crowd, and high-volume service. - Knowledge of bar operations, POS, and inventory management.

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