Regional service specialist

1 day ago

Thane India Siemens Full time

Job Description We at Smart Infrastructure Division in Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. As the trusted partner for the development and extension of an efficient and reliable power infrastructure that industry and the portfolio they need. JOIN US WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE. - Engineer qualifications Diploma / BE, B-tech in Electrical Engineering or Electronics engineering - The candidate must be expert in commissioning, trouble shooting on Simocode, soft starter & other LV communication capable products. - Engineer must be willing to travel extensively for service sites. - Must be expert in commissioning of Simocode on various communication protocol. - Must have elementary knowledge on network validation, Profibus and Modbus protocols and its routing. - Must be having 3-4 years of experience of Service experience on EP products. - Should be expert in ACB servicing & troubleshooting. - To provide service support to customer at a short notice & ensure customer delight. - Handling of service business portfolios (Service contract, retrofit, spare parts, repairs) - Monitoring of Service KPIs. - To provide lead generation to service sales team for business growth. - To monitor and take actions on AMCs, open calls, escalated cases, service business targets. - Engineer may have to work in shifts during site execution jobs. - Compliance to EHS and statutory requirements during site execution. WE'VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow.

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