Spa Receptionist

Position Overview The Spa Receptionist is the first point of contact for guests at the spa and plays a crucial role in creating a welcoming and relaxing environment The ideal candidate will provide exceptional customer service manage appointments handle administrative duties and ensure the smooth operation of the spa s front desk Qualification - Bachelor s degree with any stream 1-2 yr experience as a receptionist front desk staff or in a customer service role Excellent interpersonal and communication skills Strong organizational and multitasking abilities Familiarity with Microsoft Excel Spa Management Software Salary - Upto 18k Key Responsibilities - 1 Appointment Scheduling - Manage bookings for spa treatments and services ensuring accurate scheduling Confirm appointments and handle cancellations or rescheduling requests 2 Guest Services Greet clients warmly and professionally as they arrive Answer inquiries about spa services treatments and facilities Guide guests through the spa experience ensuring their comfort and satisfaction 3 Communication Answer phone calls and respond promptly to emails or messages Relay special instructions or requests to therapists and other spa staff 4 Product Sales Promote and sell spa services beauty treatments packages gift vouchers etc Stay informed about the benefits and features of products to assist clients effectively 5 Administrative Duties Maintain an organized reception area and ensure all materials brochures forms etc are readily available Handle daily business transaction Petty Cash Process payments issue receipts and manage cash or card transactions Record and maintain accurate client information in the spa s system Job Types Full-time Permanent Pay 15 000 00 per month Benefits Paid sick time Schedule Day shift Supplemental Pay Performance bonus Yearly bonus Experience Microsoft Office 1 year Preferred Front desk - Receptionist 1 year Preferred total work 1 year Preferred Language English Preferred Work Location In person