Client Servicing Manager- Global Events Team
2 weeks ago
● Interact with clients and build relationships with them while ensuring their needs are being met
● Develop and oversee the implementation of client service protocols for global projects
● Resolve complex client problems or disputes in a professional manner
● Coach and support team members to help them meet departmental goals
● Keep records and documentation of client interactions for training purposes
● Willing to work according to different geographical time-zones .
Qualifications:
● 5-7 years prior experience in client servicing roles
● Proven experience in working with a team is required
● Excellent communication skills
● Must demonstrate strong analytical thinking skills
● Should possess strong problem-solving skills and the ability to make sound judgment calls
● Superior organizational and time management skills
● Innovative, creative thinking skills to ensure the organization is providing a cutting-edge client experience
● Ability to speak a second language is an asset
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Client Servicing Manager- Global Events Team
2 weeks ago
Noida, Uttar Pradesh, India STORY Experiences Pvt. Ltd. Full timeJob Responsibilities Establish and maintain strong, professional relationships with clients to ensure their needs are met. Develop and implement effective client service protocols for global projects. Resolve complex client issues or disputes in a courteous and professional manner. Coach and support team members to help them meet departmental goals and...
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Client Servicing Manager- Global Events Team
2 weeks ago
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