Blr] Professional Services Engineer

BLR Professional Services Engineer Location Bangalore India About Arrcus Arrcus was founded to enrich human experiences by interconnecting people machines and data Our team comprises world-class technologists with a proven record in delivering industry-leading networking products supported by visionary leaders experienced operators and Tier One VCs Role We are looking for a highly motivated and experienced Professional Services Engineer to join our customer-facing team In this role you will play a pivotal part in the design deployment and optimization of advanced data center networking solutions You ll work directly with customers to implement Arrcus technology delivering best-in-class experiences while solving real-world challenges in modern network infrastructures Responsibilities Lead the implementation and deployment of EVPN-VXLAN L3VPN and IP MPLS-based network solutions in customer environments Design and document High-Level Designs HLDs and Low-Level Designs LLDs for data center core and edge networks Collaborate with customers to understand business requirements and translate them into technical solutions Provide hands-on support during integration migration and post-deployment phases Troubleshoot and resolve complex networking issues across multi-vendor environments Cisco Juniper Arista Deliver knowledge transfer sessions operational handover and detailed documentation Work with internal teams including Product Management Engineering and Support to influence product direction and ensure customer success Stay current with networking trends protocols and vendor certifications to maintain technical leadership Qualifications Bachelor s or Master s degree in Computer Science Electrical Engineering or a related field 5-8 years of hands-on experience in networking with a strong focus on Data Center technologies including at least 2-3 years in a Professional Services or Customer-Facing Deployment role Strong expertise in routing protocols and technologies BGP OSPF ISIS MPLS L2 L3 VPN EVPN VXLAN Experience in troubleshooting L1 L2 issues Proven ability to create and present HLD and LLD documentation for complex network solutions Hands-on experience with network devices from Cisco Juniper and Arista Familiarity with tools like tcpdump Wireshark Ixia terminal servers and network PDUs DHCP ZTP Zero Touch provisioning Ansible and REST APIs Networking certifications CCIE JNCIE are preferred Strong customer engagement skills with excellent troubleshooting documentation and communication abilities Self-starter with the ability to work independently and in a fast-paced environment Benefits Competitive compensation packages including equity Medical Insurance Parental Leave Investors and Funding Arrcus has raised over 125M in funding from top tier Venture Capital firms VCs such as Prosperity7 Ventures Lightspeed Venture Partners General Catalyst and Clear Ventures as well as strategic investors such as Liberty Global SoftBank Corp and Samsung Next For more information go to or follow Equal Opportunity At Arrcus we re proud to be an equal opportunity employe Wee realize the key to creating a company with a world-class culture and employee experience comes from who we hire and creating a workplace that celebrates everyone A strong belief in culture addition will propel us forward together With this we consider qualified applicants without regard to race color religion creed gender national origin age disability veteran status sexual orientation pregnancy sex gender identity gender expression genetic information physical or mental disability HIV status registered domestic partner status caregiver status marital status veteran or military status citizenship status or any other legally protected category This policy applies to all terms and conditions of employment including but not limited t hiring placement promotion termination layoff recall transfer leaves of absence benefits compensation n and training Powered by JazzHR