Urgent: Soft Development Engineer in Test

Job Description

- As part of the SaaS/IaaS App research team (App connector team), you will have an opportunity to work on world class CASB solutions that protect thousands of SaaS applications including new generation GenAI apps.
- In this role you will be a key member of the CASB In-line Team and supporting our in-line CASB and SWG products, both of which have been recognized by Gartner as market leaders in their Magic Quadrant reports:
- Netskope CASB in Gartner 2024 SSE Magic Quadrant
- Netskope SWG in Gartner 2024 SSE Magic Quadrant
- The team plays a crucial role in validating the intelligent content developed for the Netskope App Context Engine, which inspects SaaS/IaaS/GenAI applications and web traffic to identify user activities and extract objects supporting features such as DLP, threat scanning, encryption, and quarantine. We are looking for passionate, innovative, and self-driven QA engineers who bring strong technical expertise and a quality-first mindset to ensure high-quality, defect-free deliveries.

What You Will Be Doing

- Understand the use cases and work flows of various enterprise SaaS/IaaS services/solutions.
- Involve in requirements gathering from Product Managers and design discussions.
- Design test plans test strategy documents and closely work with the development team to cover all aspects of the features being developed.
- Development of automation scripts parallel to feature development to enable CI/CD. (ie Day 0 Automation)
- Follow the Test process, QE best practices and suggest improvements.
- Work closely with the technical support team to handle customer escalations. Analyze the test gaps that resulted in customer issues and improve test plan/strategy.
- E2E ownership from feature testing to production deployment to monitoring alerting.
- Work closely with the development team and other stakeholders in various phases of product development to ensure alignment with strategy, planning, risks and mitigations.
- Participate in all test scripts/code reviews.
- Design and develop monitoring pipelines and algorithms to proactively detect changes in SaaS application network traffic patterns and behavioral anomalies

Required Skills And Experience

- 3-7 years of hands-on testing experience, including automation, with a focus on enterprise network and security technologies.
- Strong proficiency in programming languages such as Python or Java (with a preference for Python).
- Expertise in Selenium-based UI automation and RESTful Web Services testing.
- Deep understanding of the TCP/HTTP(S) protocol suite and web content analysis.
- Familiarity with common web data formats including JSON, MIME, XML, and HTML.
- Prior experience in testing solutions related to HTTP content.
- Good working knowledge of Linux environments.
- Exposure to cloud platforms such as AWS, Azure, or GCP, and familiarity with cloud-native technologies like Docker, Kubernetes, and open-source tools is a plus.
- Understanding of security products such as Secure Web Gateways (SWG), web proxies, or other cloud security solutions is highly desirable.

Additional Skills

- Demonstrated ability to thrive in dynamic, fast-paced environments with a strong record of delivering innovative and practical solutions.
- Experience or familiarity with big data analytics is preferred.
- Highly motivated, proactive, and ready to take initiative in addressing customer needs with urgency and diligence.
- Embraces innovation and thinks creatively to generate original ideas and solutions.
- Strong verbal and written communication skills.

Education

- B.E / B.Tech or equivalent required, MSCS or equivalent strongly preferred

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