Head of Audit, Operational Resilience

Job Description

Job Summary

- This role could be based in Singapore, Hong Kong, Malaysia or India. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
- GIA represents the Third Line of Defence and provides independent assurance of the effectiveness of management's control of business activities (the first line) and of the control processes maintained by the Risk Framework Owners and Policy Owners (the second line). GIA works with the Group's other control functions, such as Finance, Risk and Compliance, but does not place unqualified reliance on their work. GIA is an independent function whose primary role is to help the Board and Executive Management to protect the assets, reputation and sustainability of the Group.

Responsibilities

- The responsibilities defined in the Audit Charter to protect the assets, reputation, and sustainability of the Group; the Head of Audit will lead on the delivery of the GIA Strategy for their respective portfolio. There are increased audit requirements, both regulatory and risk-based, that demands technical expertise and engagement with senior stakeholder(s) at the Group-level.
- Group Internal Audit (GIA) in Standard Chartered Bank is looking for an exceptional and dynamic Head of Audit, Operational Resilience and Wealth & Retail Banking (WRB) Operation to lead our portfolio, within the GIA Technology and Operations function.
- This role includes the strategy and management of audit deliveries across applications and technology processes supporting the above-mentioned domain.

Strategy

- Contribute to the GIA risk assessment and design of the risk-based audit plan for Operational Resilience across the Group, and Operations across WRB.
- Design and own audits to address the key risks and regulatory requirements/ expectations.
- Assess the continued relevance of the audit plan throughout the year and propose appropriate changes.
- Ensure that audit team operates in line with the Audit Charter during engagements, remains independent from management and free from interference.

Business

- Effectively budget forecast and manage the time allocation used to deliver audits.
- Identify and implement opportunities for improved productivity in audits, both on own plan, and in collaboration with other plans.

Audit Delivery

- Lead and manage the planning, fieldwork, and reporting of internal audit engagements to deliver assurance objectives inside GIA standards and timelines.
- Lead the team's evaluation of quantitative and qualitative data (using data analytics) to diagnose underlying issues, trends and root causes.
- Deliver quality audit reports that are effectively written with practical, actionable and measurable recommendations.
- Share knowledge, skills and experience with team members and the wider GIA on the risk management of Operational Resilience and Operations in the delivery of client outcomes.
- Assist in conducting training sessions for GIA Stakeholders on topics related to emerging risk themes.
- Lead in the standardisation of comprehensive and simple test procedures.
- Coordinate crisp update messaging to GIA Management and senior risk committees on issues (new, ongoing and overdue) raised by GIA, or Regulators.

Personal Behaviours

- Role model the SC Leadership agreement and valued behaviours. Develop an environment which celebrates positive behaviours and challenges poor culture.
- Serve as the GIA subject matter expert on Operational Resilience and WRB Operations.
- Engage with peers and stakeholders, to maintain, build and share knowledge.
- Proactively seek an external lens to support delivery of meaningful audit work.
- Support all of GIA by supplying relevant product knowledge and expertise for their audits.
- Demonstrate leadership in department-wide exercises, including transformation, risk assessment and annual planning.

People & Talent

- Demonstrate strong leadership and ability to motivate and guide your audit team.
- Share knowledge to increase specialism within the function.
- Influence change within the department by highlighting potential enhancements.
- Identify growth areas on an ongoing basis and identify how best to develop them.
- Provide performance feedback, as appropriate, at the end of an audit.
- Facilitate the development of audit team members by providing on the job training and recommending formal training to support GIA activities.
- Proactively spot talent for GIA.

Risk Management

- Lead continuous monitoring of portfolio areas and build and maintain constructive stakeholder relationships.
- Update the audit entities on a regular basis to identify changes in risk profiles.
- Propose any changes to the audit plan.
- Promote early identification and escalation of risks, issues, trends and developments to relevant stakeholders.
- Be prepared to raise issues/concerns outside the normal audit process.
- Adopt an anticipatory approach to risk assessment through stakeholder engagement and monitoring of the external environment to improve audit planning.
- Review MI and reports regularly to keep up to date with key trends within the business and audit deliverables.

Stakeholder Management

- Manage the stakeholders and establish good working relationships to help the businesses improve the control environment.
- Successfully manage external stakeholders such as regulators and reviewers.

Governance

- Attend and represent GIA at formal committees and Group meetings, providing meaningful challenge and data-driven insights.
- Lead by example on how to communicate audit-related matters and resolve any conflict during an audit.
- Use network and relationships to build engagement and achieve results.
- Escalate delays in the execution of audit work, both to business and GIA management.
- Be able to clearly explain issues, along with the risks and root causes to GIA and business management. Use language designed to be understood by non-experts.

Regulatory & Business Conduct

- Display exemplary conduct and live by the Group's Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the GIA Operational Resilience and WRB Operations team to achieve the outcomes set out in the Bank's Conduct Principles.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

- Designated Operational Resilience and WRB Operations stakeholders, related to individual audit assignments and the assigned portfolio
- GIA stakeholders team leaders, team members, team managers, Product, Functional, Country and Regional Heads of Audit.

Other Responsibilities

- Embed Here for Good and Group's brand and values in GIA.
- Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

- 15+ years of audit experience, preferably in the financial services industry
- Strong background in audit
- A preference for a strong knowledge and understanding of either Operational Resilience or WRB Operations.
- Bachelor's or Masters university degree.
- Professional audit and experience in risk-based audit methodology, or a similar methodological approach.
- Attention to detail and curiosity.
- Strong analytical skills and eager to learn.
- Familiarity with regulations and emerging risks in Operational Resilience and Operations.
- Excellent writing and articulation skills, to succinctly communicate complicated issues in easily consumable terms.
- Strong interpersonal skills for building and maintaining credible working relationships.
- High degree of responsibility, self-motivated, requiring minimal supervision.
- Ability to collect and objectively analyse and apply information, thinking out of the box where necessary, in supporting the planning, fieldwork or reporting of results of audit engagements.
- Displays initiative and knows when and how to seek guidance.
- Willingness and capacity to learn on the job

Role Specific Technical Competencies

- Operational Resilience
- Wealth & Retail Banking Operations
- Data Analytics
- Internal Audit
- Operational Risk Management (Risk and Controls

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

For further information, and to apply, please visit our website via the Apply button below.