Data Specialist

Data SpecialistDo you like collaborating across teams to deliver success for customersWould you like to manage a diverse portfolio of various administrative support teamAbout our TeamThe Publishing Support team supports the general business operations by providing various administrative support activities as a generalist or in a combination of disciplines in the Administrative Services About the RoleThe Data Specialist will support the business in updating and checking the Biblio records of Health Science books for its correctness and ensure the Biblio records are created as correct entity ResponsibilitiesData Management Activities The Data Specialist will support the business in updating and checking the Biblio records as well as in updating the records on DELTA of HS books for its correctness and ensure the records are created as correct entity on Biblio and on DELTA Process Guidance and Status Information The Data Specialist should provide process guidance and timely status information to all stakeholders for the Work-In-Progress WIP records Team Performance and Process Improvements The Data Specialist is expected to contribute positively to overall team performance and process improvements Collaboration The Data Specialist will work closely with other Data Management teams and publishing teams to improve the data integrity of all Biblio records in the long run Effective Interactions The Data Specialist will exhibit effective interactions and professionally communicate with Editorial Production Authors Support Teams etc Customer Experience The Data Specialist will also support the business by providing adequate reporting on activity status per project and will follow up with Editorial Content Support Production etc to resolve any problems around activities collaborate and contribute to process improvements and enhancing customer experience RequirementsHave good experience in a customer service or customer-facing roleBe a great problem solver resolving problems using existing solutionsBe able to adapt and flex to deliver multiple priorities in a rapidly changing administrative environmentHave excellent computer skills in Microsoft Office with proficiency in Excel and the ability to learn new systemsBe fluent in English verbal and written and have excellent all-round communication skillsAble to work as a team player and to effectively collaborate within a matrix organizationWork in a way that works for youWe promote a healthy work life balance across the organisation We offer an appealing working prospect for our people With numerous wellbeing initiatives shared parental leave study assistance and sabbaticals we will help you meet your immediate responsibilities and your long-term goals Working remotely from home or in our office in a flexible hybrid patternWorking flexible hours - flexing the times you work in the dayWorking for youWe know that your wellbeing and happiness are key to a long and successful career These are some of the benefits we are delighted to offer Comprehensive Health Insurance Covers you your immediate family and parents Enhanced Health Insurance Options Competitive rates negotiated by the company Group Life Insurance Ensuring financial security for your loved ones Group Accident Insurance Extra protection for accidental death and permanent disablement Flexible Working Arrangement Achieve a harmonious work-life balance Employee Assistance Program Access support for personal and work-related challenges Medical Screening Your well-being is a top priority Modern Family Benefits Maternity paternity and adoption support Long-Service Awards Recognizing dedication and commitment New Baby Gift Celebrating the joy of parenthood Subsidized Meals in Chennai Enjoy delicious meals at discounted rates Various Paid Time Off Take time off with Casual Leave Sick Leave Privilege Leave Compassionate Leave Special Sick Leave and Gazetted Public Holidays Free Transport pick up and drop from the home -office - home applies in Chennai About the BusinessA global leader in information and analytics we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society Building on our publishing heritage we combine quality information and vast data sets with analytics to support visionary science and research health education and interactive learning as well as exceptional healthcare and clinical practice At Elsevier your work contributes to the worlds grand challenges and a more sustainable future We harness innovative technologies to support science and healthcare to partner for a better world Elsevier is an equal opportunity employer qualified applicants are considered for and treated during employment without regard to race color creed religion sex national origin citizenship status disability status protected veteran status age marital status sexual orientation gender identity genetic information or any other characteristic protected by law We are committed to providing a fair and accessible hiring process If you have a disability or other need that requires accommodation or adjustment please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120 Please read our