[04/11/2025] Technical Support Engineer II
3 weeks ago
Job Title: Technical Support Engineer II Location: India, Remote Shift Timing: Shift 1: 4:00 PM to 1:00 AM IST Shift 2: 10:30 PM to 7:30 AM IST About Aspect Software: Aspect Software develops world-class Workforce Engagement Management software that empowers businesses to achieve operational excellence. We are committed to fostering a collaborative and dynamic work environment where cutting-edge technology and creative problem-solving converge. Join us as we shape the future of intelligent systems. Position Overview: Provide remote technical and application problem resolution and escalation assistance related to Aspect products. Diagnose, troubleshoot, repair and debug complex computer systems and software. Respond to situations where end users have failed to isolate or resolve problems in malfunctioning equipment or software. Key Responsibilities: Excellent customer service and teamwork skills. Excellent written and verbal communication skills. Professional demeanor to maintain and enhance customer relationships. Gain knowledge of assigned customers' technical and business environment. Document and verify reported problems. Troubleshoot and resolve issues utilizing all available tools, resources, and documentation. Engage additional resources when necessary. Provide effective and consistent communication to management, peers, and account team in support of customers. Working knowledge of main Aspect products and strategy. Ideal Experience: WFM application support experience a plus Understanding of PCs, Networks, OS platforms, Cloud environments, databases, telephony, software applications, and ACDs. Demonstrated ability to learn complex software tools quickly. Strong customer service and teamwork skills. Professional demeanor to maintain and enhance customer relationships. Ability to use professional concepts and company policies and procedures to solve routine problems. Ability to develop resolutions to problems of limited scope and follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Ability to pass a background check may also be required. Physical requirements include sitting for long periods of time. Qualifications: 2+ years relevant work experience supporting customers in a technical environment OR commensurate college-level coursework, or a combination of both. Limited travel, after-hours, or on-call work may be required. Flexibility to work early AM or late US hours, including weekends. Technical Certifications and second or third languages a plus but not required. Why Join Us? Work on impactful and challenging projects that make a difference Be part of a collaborative and inclusive culture Enjoy competitive compensation and benefits Access professional development and growth opportunities Join a team passionate about innovation and excellence This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
-
▷ (04/11/2025) Technical Artist
3 weeks ago
Delhi, India Optimal Virtual Employee Full timeJob Title: 2D Technical Artist – CCG Game (VFX & Animation Focus) Location: Hybrid Experience: 3–6 years Type: Full-time About the Role We are seeking a 2D Technical Artist with strong expertise in VFX, shader development, and animation to join our team working on a next-generation 2D Collectible Card Game (CCG) . You’ll bridge the gap between...
-
Delhi, India Sweco Full timeAbout the Role We are looking for a passionate and skilled expert with a strong background in Geoinformatics, GIS, and Environmental Sustainability . The ideal candidate will bring both technical expertise and a positive, professional attitude that aligns with Sweco’s collaborative and innovative culture. Key Responsibilities & Requirements Education:...
-
Technical Support Engineer II
3 weeks ago
Delhi, India Aspect Software Full timeJob Title: Technical Support Engineer II Location: India, RemoteShift Timing:Shift 1: 4:00 PM to 1:00 AM ISTShift 2: 10:30 PM to 7:30 AM ISTAbout Aspect Software: Aspect Software develops world-class Workforce Engagement Management software that empowers businesses to achieve operational excellence. We are committed to fostering a collaborative and dynamic...
-
[04/11/2025] Senior Software Engineer
3 weeks ago
Delhi, India AiSensy Full timeAbout AiSensy AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco, Wipro, Asian Paints, India Today Group, Skullcandy, Vivo, Physicswallah, and Cosco grow their revenues via WhatsApp. Enabling 150,000+ Businesses with WhatsApp Engagement & Marketing 800...
-
Facets Expert
3 weeks ago
Delhi, India TECEZE Full timeRole: Facets Expert Experience: 8+ years Band: B3 Location: Hyderabad / Pune / Bangalore / Chennai / Greater Noida Notice Period: Immediate to 30 Days Job Description The Facets Expert will be responsible for implementing, upgrading, and maintaining Facets-based healthcare solutions. This role involves managing platform installations, batch configurations,...
-
Sr QA Engineer
3 weeks ago
Delhi, India Penguin Solutions Full timeAbout the Company Penguin Computing is seeking a Quality Assurance Engineer to join our Software team. Penguin Computing's ICE ClusterWare is used in the deployment, provisioning, management, and monitoring of some of the largest computational systems in the world. About the Role In this role, you will join our remote-first Software team and collaborate...
-
(04/11/2025) Senior Technical Consultant
3 weeks ago
Delhi, India Neutrino Advisory, an Inc 5000 Company Full timeWe are looking for an experienced Senior Technical Consultant with deep, hands-on expertise in Salesforce and Copado to join our team. The ideal candidate will be responsible for managing Salesforce implementations, DevOps automation, CI/CD processes, and environment management using Copado. You will collaborate with cross-functional teams to deliver...
-
(04/11/2025) TSG SPECIALIST
3 weeks ago
Delhi, India UPS Full timeJob Description Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes...
-
▷ (04/11/2025) Customer Support Specialist
3 weeks ago
Delhi, India Resource Algorithm Full timeJob Description Key Responsibilities 1. Customer Support & Escalation Handling - - Serve as the primary contact for customer escalations received through email and IVR channels. - Manage and resolve queries related to lounge access, card validation, and other service-related concerns. - Handle urgent or high-impact escalations promptly, ensuring resolution...
-
IT and Networking Support
7 days ago
Sarita Vihar, Delhi, Delhi, India WT E-BOOKS PRIVATE LIMITED Full time**Job Title**: IT & Networking Executive **Location**: Office, Mohan Cooperative Industrial Estate, New Delhi **Industry**: Office Support/IT Infrastructure **Key Responsibilities**: - Manage and troubleshoot office network (LAN/Wi-Fi) - Install, maintain, and upgrade computer systems and software - Provide technical support to staff for hardware &...
