▷ (04/11/2025) Customer Support Specialist

3 weeks ago

Delhi India Resource Algorithm Full time

Job Description Key Responsibilities 1. Customer Support & Escalation Handling - - Serve as the primary contact for customer escalations received through email and IVR channels. - Manage and resolve queries related to lounge access, card validation, and other service-related concerns. - Handle urgent or high-impact escalations promptly, ensuring resolution within agreed SLAs and TATs. - - 1. Coordination & Stakeholder Communication - - Providing support on Whatsapp groups - Liaise with partner lounges, banking partners, and internal operations/product teams for issue resolution. - Ensure seamless communication flow between all stakeholders and track issues end-to-end until closure. - Escalate recurring or critical issues proactively to ensure timely management intervention. 1. Reporting & Documentation - - Maintain accurate and up-to-date records of all customer interactions, complaints, and resolutions using CRM tools. - Prepare daily, weekly, and monthly reports on escalation trends, turnaround times, and performance metrics. - Support the management team with ad-hoc reporting and service analytics. BUDGET for the above profile: 6 LPA, and location is T3 terminal (Delhi) Shift- Rotational shift

  • (04/11/2025) TSG SPECIALIST

    3 weeks ago

    Delhi, India UPS Full time

    Job Description Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes...

  • Customer Support Specialist

    3 weeks ago

    Delhi, India Customer Support Full time

    1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...

  • Customer Support Specialist

    3 weeks ago

    Delhi, India Customer Support Full time

    1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...

  • ▷ [11/11/2025] Specialist - Forecasting Oncology

    2 weeks ago

    Bengaluru, India AstraZeneca Full time

    Job Description Job Title - Specialist - ForecastingOncology - Career Level D2 - Location: Manyata Tech Park, Bangalore - Shift: 2 PM -11 PM IST, Hybrid (3 days a week in office) - Experience required: 11 to 15 years. About AstraZeneca AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development,...

  • ▷ [02/11/2025] Customer Support Executive

    3 weeks ago

    Chennai, India iT Gurus Software Full time

    Job Description Vacancy Title: Software/Customer support executive - Good communication skills; spoken English and Hindi are a must. - Speaking other languages would be added advantage - Good working experience as a customer care executive for a cloud-based software product is a must. * Expertise in dealing with Customers on phone/email/chat - Ability to...

  • Workday Tester

    3 weeks ago

    Pune, India Agilysis Full time

    Job Description POSITION SUMMARY: The Workday Functional Test Analyst focuses on testing and quality assurance for multiple Workday modules, ensuring accurate configurations and business processes through thorough testing, documentation, and stakeholder engagement. KEY RESPONSIBILITIES: Testing & Quality Assurance - Execute test cases for Workday...

  • (04/11/2025) Marketing Communications Specialist

    3 weeks ago

    Mumbai, India Eaglehires HR Solutions Pvt Ltd Full time

    Job Description Hi, We are hiring for one of our client a manufacturing industry based in Mumbai. Job Title : Marketing Communication Specialist Experience : 2 years Location : Mumbai Job Description : Optimize, execute & measure various marketing campaigns across social media channels and Google by liaising with the digital marketing agencies Draft & craft...

  • Customer Support Associate

    7 days ago

    Kirti Nagar, Delhi, Delhi, India Clevora Global Outsourcing Services Full time

    We are Hiring Customer Support Executive Location: Kirti nagar, New delhi Time: 07:00 AM - 04:00 PM 09:00 AM - 06:00 PM 10:00 AM - 07:00 PM 11:00 AM - 08:00 PM **Salary**: Upto 14K in hand and also depends upon your interview fresher or experienced both can apply Good Communication Skills 9310122542 Sunidhi Singh HR **Job Types**: Full-time,...

  • Customer Support Specialist

    2 days ago

    Delhi, India AlgoTest (YC S22) Full time

    Job Description Company Description AlgoTest is an innovative full-stack algorithmic testing and execution platform designed to streamline the process of developing and deploying trading strategies. Users can easily backtest their algorithms, perform paper trades, and ultimately deploy these strategies in live markets. AlgoTest empowers traders to optimize...

  • Customer Support Executive

    7 days ago

    Kirti Nagar, Delhi, Delhi, India Clevora Global Outsourcing Services Full time

    We are Hiring Customer Support Executive Location: Kirti nagar, New delhi Time: 07:00 AM - 04:00 PM 09:00 AM - 06:00 PM 10:00 AM - 07:00 PM 11:00 AM - 08:00 PM **Salary**: Upto 14K in hand and also depends upon your interview fresher or experienced both can apply Good Communication Skills 9310122542 Sunidhi Singh HR **Job Types**: Full-time,...