Cloud Engineering

Job Description

FICO (NYSE: FICO)is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential

The Opportunity

Business Operations (GTS)-Director

What You'll Contribute

- Tooling and Automation: Utilize and implement FinOps tools and platforms to automate cost management processes and improve financial visibility.

- Cost anomaly investigation: Analyze and trace cost anomalies with context and understanding of distributed microservices based FICO products and components deployed in cloud environments. Collaborate and support relevant teams by providing data and insights to help resolve anomalies. Work to automate this process over time.

- Reporting and Analytics: Assist in creation and maintenance of pro-active reporting and analytics, aimed at providing insight and projections of future usage, in addition to developing analytics to glean insights from retrospective reporting.

- Cost Governance: Assist in creation of standards and guidance (in conjunction with other stakeholders) to help ensure cloud environments are utilized in a cost-efficient manner. Implement tooling and automation to enforce standards and policies as required. Support and guide FICO teams to incorporate corrective measures.

- Stakeholder Collaboration: Work closely with Engineering, Finance, Procurement, and operations teams to understand and communicate the financial impact of cloud decisions.

- Vendor Relationships: Manage relationships with AWS and third-party vendors to ensure support requirements and objectives are met.

What We're Seeking

- Bachelor's degree in Computer Science, Information Technology, Finance, Accounting, or a related field.

- Minimum 5 years of working experience in AWS Services, with a focus on cost management for at least 2 years. Relevant certifications (e.g., AWS Certified Cloud Practitioner, AWS Certified Solutions Architect) are a plus.

- Experience and familiarity with financial processes within an enterprise organization.

- Experience in integrating FinOps practices into CI/CD pipelines.

- Hands-on experience in scripting - Python, Shell.

- Experience with reporting and visibility tooling (e.g. Tableau)

- Strong understanding of micro services, networking, security, automation, and cost optimization in AWS.

- Some experience with Kubernetes, Docker, and other container technologies.

- Excellent communication skills and ability to work effectively in a team environment and collaborate with cross-functional teams.

- Strong problem-solving skills and the ability to think strategically about cost optimization.

- High attention to detail and accuracy in financial reporting and analysis.

Our Offer to You

- An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.

- The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.

- Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.

- An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

Why Make a Move to FICO

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today - Big Data analytics. You'll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

. Credit Scoring - FICO Scores are used by 90 of the top 100 US lenders.

. Fraud Detection and Security - 4 billion payment cards globally are protected by FICO fraud systems.

. Lending - 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO's solutions, placing us among the world's top 100 software companies by revenue. We help many of the world's largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people - just like you - who thrive on the collaboration and innovation that's nurtured by a diverse and inclusive environment. We'll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks

Learn more about how you can fulfil your potential at

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we're proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don't meet all stated qualifications. While our qualifications are clearly related to role success, each candidate's profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

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