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Application Support Manager

1 month ago

Gurgaon, Haryana, India Clover Infotech Full time
Job Description

Mandatory - Should have experience of Application Management from Insurance domain

Location Gurgaon

Experience 12-20Years

Must Have Skills

- Must be from Application support background
- Hands on experience of managing delivery for Indian BFSI clients
- Technically aware of understanding criticality of support activities and processes
- Can guide team and hand hold team technically , when required
- Understanding of clients expectation and stakeholder management
- Develop and support internal performance metrics (KPIs), establishing and monitoring service delivery and SLAs .