Securities Service Operations Team Manager

Build your career in Asset Services while working in the world s most innovative bank which values creativity and excellenceThis exciting opportunity includes overseeing collections announcement capture corporate actions processing income processing proxy and controls entitlement completion payment processing and claims management Job Summary As a Securities Service Operations Team Manager in our Asset Services team you will be responsible for managing all corporate and income related events across all asset classes This includes collections announcement capture corporate actions processing income processing proxy and controls entitlement completion and payment processing and claims management You will also be expected to reconcile positions payments and process transactions to client s account and manage customer accounts process payments income or taxes and resolve queries across multiple corporate- and income-related events Job responsibilities - Reconcile positions payments and process transactions to client s account - Perform both routine and non-routine asset servicing transactions and tasks with moderate to advanced complexity by leveraging intermediate to advanced subject matter expertise - Diagnose problems and provide operational or technical resolution within defined and limited autonomy - Manage customer accounts process payments income or taxes and resolve queries across multiple corporate and income-related events - Understand the asset servicing lifecycle - Serve as the point of contact for internal communication with Middle Office and Client Service Required qualifications skills and capabilities Bachelor s degree required Minimum5 years in Financial Services industry in custody asset servicing fund services markets or prime brokerage securities lending space Extensive working knowledge of Microsoft Office products including Word Excel VLOOKUP and Outlook About Us JPMorganChase one of the oldest financial institutions offers innovative financial solutions to millions of consumers small businesses and many of the world s most prominent corporate institutional and government clients under the J P Morgan and Chase brands Our history spans over 200 years and today we are a leader in investment banking consumer and small business banking commercial banking financial transaction processing and asset management We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success We are an equal opportunity employer and place a high value on diversity and inclusion at our company We do not discriminate on the basis of any protected attribute including race religion color national origin gender sexual orientation gender identity gender expression age marital or veteran status pregnancy or disability or any other basis protected under applicable law We also make reasonable accommodations for applicants and employees religious practices and beliefs as well as mental health or physical disability needs Visit our for more information about requesting an accommodation About the Team J P Morgan s Commercial Investment Bank is a global leader across banking markets securities services and payments Corporations governments and institutions throughout the world entrust us with their business in more than 100 countries The Commercial Investment Bank provides strategic advice raises capital manages risk and extends liquidity in markets around the world