It Manager

Additional Information Job Number25183790 Job CategoryInformation Technology LocationCourtyard By Marriott Tirupati One Marriott Drive Tirupati India India ScheduleFull Time Located Remotely N Position Type Management JOB SUMMARY Supports the property s technology Information Resources objectives Supports all technology planning decision-making implementation and maintenance Interfaces with vendors owners and property staff CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Information Technology Computer Science or related major 4 years experience in Information Technology Computer Science or related professional area OR 4-year bachelor s degree from an accredited university in Information Technology Computer Science or related major certified trainer 2 years experience in Information Technology Computer Science or related professional area CORE WORK ACTIVITIES Supporting Client Technology Needs Uses computers and computer systems including hardware and software to set up functions enter data or process information Monitors verifies and manages the acquisition and maintenance of property based systems Assists in analyzing information identifying current and potential problems and proposing solutions Maintains inspects and repairs equipment Inspects the equipment or the environment Verifies that computer and network operations are monitored at the property backup recovery functions are performed on scheduled basis and administration functions for hardware operating and application systems are maintained and completed on consistent basis Supports managing IR activities to confirm the property infrastructure and applications systems are functional at all times Verifies solutions are consistent with the client s needs and brand specific IR environment Administers and maintains mail and email Maintains inventories and manages IT hardware software Provides Internet support and maintenance if applicable Provides cable management support Generates systems communications for property users to introduce new applications provide user tips alert users of system problems and inform staff of progress or status Consults on specific application issues or hardware software problems Provides feedback to Lodging IR on application functional performance and system performance Managing Projects and Policies Supports determining whether events or processes comply with laws regulations or standards Monitors processes and evaluates information according to SOP and LSOP requirements Enforces IR policies and standards protecting company hardware software and other resources at the property Maintaining Information Systems and Technology Goals Develops specific goals and plans to prioritize organize and accomplish your work Performs an assessment of needs ensuring compliance with brand specific standards budget and capital requirements Determines priorities schedules plans and necessary resources to complete property projects on schedule and according to specification Verifies problems are correctly reported routed tracked and solved with the system user being informed of situation at all times Verifies proper asset management Performs on-site monitoring of all projects Demonstrating and Applying IR Knowledge Keeps up-to-date technically and applies new knowledge to your job Demonstrates knowledge of job-relevant issues products systems and processes Provides technical expertise and support Additional Responsibilities Provides information to supervisors and co-workers by telephone in written form e-mail or in person Analyzes information and evaluates results to choose the best solution and solve problems Coordinates property efforts prioritizes needs and communicates those needs to IR Shared Services and other systems staff Manages vendors for property IT requirements functioning as escalation point for problem resolution At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law At Courtyard we re passionate about better serving the needs of travelers everywhere It s what inspired us to create the first hotel designed specifically for business travelers and it s why the Courtyard experience today empowers our guests no matter the purpose of their trip We re looking for achievers who are passionate about providing a guest experience that goes above and beyond enjoy being part of a small yet ambitious team and love learning how to always improve - all while having fun In joining Courtyard you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you