Servicenow Cmdb Sme

Who We Are At Kyndryl we design build manage and modernize the mission-critical technology systems that the world depends on every day So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable inclusive world for our employees our customers and our communities The Role Are you passionate about solving complex problems Do you thrive in a fast-paced environment Then there s a good chance you will love being a part of our Software Engineering - Development team at Kyndryl where you will be able to see the immediate value of your work As a Software Engineering - Developer at Kyndryl you will be at the forefront of designing developing and implementing cutting-edge software solutions Your work will play a critical role in our business offering your code will deliver value to our customers faster than ever before and your attention to detail and commitment to quality will be critical in ensuring the success of our products Using design documentation and functional programming specifications you will be responsible for implementing identified components You will ensure that implemented components are appropriately documented unit-tested and ready for integration into the final product You will have the opportunity to architect the solution test the code and deploy and build a CI CD pipeline for it As a valued member of our team you will provide work estimates for assigned development work and guide features functional objectives or technologies being built for interested parties Your contributions will have a significant impact on our products success and you will be part of a team that is passionate about innovation creativity and excellence Above all else you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving collaboration and automation skills Together we can make a difference in the world of cloud-based managed services Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family With dedication and hard work you can climb the ladder to higher bands achieving coveted positions such as Principal Engineer or Vice President of Software These roles not only offer the chance to inspire and innovate but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry Who You Are You re good at what you do and possess the required experience to prove it However equally as important - you have a growth mindset keen to drive your own personal and professional development You are customer-focused - someone who prioritizes customer success in their work And finally you re open and borderless - naturally inclusive in how you work with others Required Technical and Professional Experience 8 years hands on software development experience with ServiceNow CMDB configuration and data management Deep understanding of CI classes e g Server Application Database and their relationships Good understanding of the Common Service Data Model and how it aligns CMDB data with ServiceNow applications Use CMDB data certification modules to maintain data accuracy How IRE works with identification rules reconciliation rules and data sources Proven expertise in CI imports using ServiceNow Discovery Import Sets and integrations Strong scripting ability in JavaScript Glide API and familiarity with Flow Designer Experience with CMDB Health Dashboards normalization rules and reconciliation processes Solid understanding of ITIL v4 especially Configuration Management and Asset Lifecycle from discovery to decommission Ability to interpret and implement complex data models and CI relationship mappings Strong communication and stakeholder engagement skills Preferred Technical and Professional Experience ServiceNow Certified Implementation Specialist - ITSM ServiceNow Certified Implementation Specialist - Discovery Experience with ITOM Event Management Service Mapping and HAM SAM modules Knowledge of infrastructure technologies cloud environments and enterprise architecture Being You Diversity is a whole lot more than what we look like or where we come from it s how we think and who we are We welcome people of all cultures backgrounds and experiences But we re not doing it single-handily Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work individually and collectively and support the activation of our equitable culture That s the Kyndryl Way What You Can Expect With state-of-the-art resources and Fortune 100 clients every day is an opportunity to innovate build new capabilities new relationships new processes and new value Kyndryl cares about your well-being and prides itself on offering benefits that give you choice reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey Our employee learning programs give you access to the best learning in the industry to receive certifications including Microsoft Google Amazon Skillsoft and many more Through our company-wide volunteering and giving platform you can donate start fundraisers volunteer and search over 2 million non-profit organizations At Kyndryl we invest heavily in you we want you to succeed so that together we will all succeed Get Referred If you know someone that works at Kyndryl when asked How Did You Hear About Us during the application process select Employee Referral and enter your contact s Kyndryl email address