Machine Learning Data Associate II, North America Customer Fulfillment

3 weeks ago

Pune, Maharashtra, India Amazon Full time
Amazon is a global leader in e-commerce and cloud computing, headquartered in Seattle, Washington. Since its inception in 1995, Amazon has strived to be the world's most customer-centric company, catering to a global customer base, which includes not only consumers but also our sellers and vendors (selling partners). Our platform empowers world-class retail brands and individual sellers to increase sales and reach new customers.

The North America Customer Fulfillment (NACF) team is dedicated to effectively network labor planning for optimizing customer experience and enhancing productivity. The successful execution of the network depends on well-defined roles and responsibilities. The AI Ops MLDA (Machine Learning Data Associate) team is dedicated to implementing GenAI solutions to automate and augment tasks across North America Supply Chain (NASC) and Global Services Risk & Compliance (GSRC) teams. The team focuses on expanding use-case portfolios and accelerating the automation lifecycle through internal GenAI products for workflow automation.

Key job responsibilities

• Create and optimize Standard Operating Procedures (SOPs) using AI-powered documentation tools, including
managing process recordings and converting them into detailed written documentation

• Collaborate with Subject Matter Experts (SMEs) to capture and document process knowledge and quality metrics using
generative AI tools, while gathering diverse work samples for comprehensive coverage

• Implement process automation using low-code/no-code AI platforms for setup, execution, and optimization, including
output validation and issue resolution

• Develop and optimize analytical workflows using SQL and Python, leveraging AI assistance, and train team members on
automation best practices

• Work closely with SMEs and cross-functional teams to ensure successful automation deployment and continuous
process improvement

• Full-time position with regular working hours from 11:00 AM to 8:00 PM IST (India Standard Time)
• Educational Background: Bachelor's degree in any discipline

• Technical Skills: Proficiency in MS Excel; basic understanding of SQL and Python

• Communication Skills: Strong verbal and written communication skills in English

• 1+ years of relevant work experience in process documentation or automation

• Experience with prompt engineering, AI/ML tools, and process automation

• Strong knowledge of process documentation, analysis knowledge

• Technical proficiency in SQL querying and Python programming for data analysis

• Strong analytical and problem-solving skills

• Ability to work independently and as part of a team

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

  • 25/08/2025 Machine Learning Data Associate II, North America Customer Fulfillment

    3 weeks ago

    Pune, Maharashtra, India myGwork - LGBTQ+ Business Community Full time

    Job DescriptionThis job is with Amazon, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DescriptionAmazon is a global leader in e-commerce and cloud computing, headquartered in Seattle, Washington. Since its inception in 1995, Amazon has strived to be...

  • Machine Learning Developer

    2 weeks ago

    Pune, Maharashtra, India Princeton IT America Full time ₹ 1,50,000 - ₹ 20,00,000 per year

    Job title: Machine learning DeveloperExperience:3+ years of experienceFor This Role, You Will Need:Bachelor's degree in computer science, Data Science, Statistics, or a related field or a master's degree or higher is preferred.More than 3 years of experience in machine learning engineering or a related role, with a strong track record of developing and...

  • Chief Machine Learning Architect

    2 weeks ago

    Pune, Maharashtra, India beBeeMachineLearning Full time ₹ 30,00,000 - ₹ 40,00,000

    Machine Learning ExpertWe empower our customers to achieve better outcomes – from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to...

  • Machine Learning

    3 weeks ago

    Pune, Maharashtra, India HARP TECHNOLOGIES and SERVICES PRIVATE LIMITED Full time

    Role - Machine Learning ML EngineerExp Range - 8-10 yearsLocation Pune Hyderabad kolkataNP-ImmediateJD Machine Learning ML Engineer TeamRefine machine learning models at the direction of Vanguard for the Chief Data and Analytics Office serving Personal Investor divisionResearch and resolve data discrepancies reported by end users including Vanguard...

  • Data Scientist

    2 weeks ago

    Pune, Maharashtra, India beBeeMachineLearning Full time ₹ 15,00,000 - ₹ 25,00,000

    Pursuing a career in Machine Learning Operations demands dedication and expertise. Prior experience of over two years working with Machine Learning Operations and Data Science is required.Responsibilities and Skills:To thrive in this role, you must be proficient in deploying, monitoring, and scaling Machine Learning models on cloud platforms such as AWS...

  • AI and Machine Learning Solutions Architect

    2 weeks ago

    Pune, Maharashtra, India beBeeMachine Full time ₹ 18,00,000 - ₹ 25,00,000

    Senior AI Specialist RoleJob Overview:A highly skilled Senior Machine Learning Engineer is required to lead the development and technical implementation of machine learning solutions, including configuration and integration, to fulfill business objectives.Key Responsibilities:Provide technical direction for projects and break down business requirements into...

  • Senior GenAI Engineers

    1 week ago

    Pune, Maharashtra, India NTT DATA North America Full time US$ 1,04,000 - US$ 1,30,878 per year

    Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Senior GenAI Engineers to join our team in Pune, Mahārāshtra (IN-MH), India (IN).Location: | Experience: 8+ yearsRole...

  • Data Analyst

    2 weeks ago

    Pune, Maharashtra, India beBeeMachineLearning Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Data Analyst & Machine Learning EngineerWe are seeking an experienced data analyst and machine learning engineer to join our team. The ideal candidate will have a strong background in classical machine learning algorithms, data analysis, and software development.About the JobThe data scientist will be responsible for designing, developing, and...

  • Machine Learning Data Analyst

    2 weeks ago

    Pune, Maharashtra, India beBeeDataScience Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job Opportunity:We are seeking a skilled Data Analyst to join our team and contribute to the development of innovative solutions using machine learning techniques.The ideal candidate will have a strong background in data analysis, programming, and algorithms, as well as excellent problem-solving skills.Key Responsibilities:Develop and implement novel machine...

  • Mid level GenAI Engineers

    1 week ago

    Pune, Maharashtra, India NTT DATA North America Full time US$ 1,04,000 - US$ 1,30,878 per year

    Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Mid level GenAI Engineers to join our team in Pune, Mahārāshtra (IN-MH), India (IN).Key ResponsibilitiesBuild GenAI/agentic...