
Leadership role- Clinical Operations
2 days ago
Ideal Candidate Profile Includes:
- 15+ years of experience working in US healthcare operations with solid understanding of provider organizations including fee for service and fee for value practice models
- Clinical/Medical background (India or US). Experience in US RCM Clinical operations will be an added advantage
- Proven track record of managing teams across geographies, driving results and progressive leadership experience
- Familiar with EHR workflow and documentation along with working knowledge of Practice Management Systems
- Demonstrated ability to show thought leadership and drive consultative conversations with executive leadership
- Project management, implementation, planning and organizational skills
- Ability to travel as needed
RESPONSIBILITIES
- Take end-to-end ownership of operations, delivering services that are aligned to meet customer goals and success including contractual commitments.
- Manage the P&L to drive financial performance that meets and exceeds budgets; actively participate in the annual budgeting and monthly forecasting process.
- Work with the delivery teams to resolve operational issues affecting the customer promptly and reporting performance metrics including economic value to the customer on a regular basis.
- Serve as a key senior client liaison with deep & meaningful relationships in the client organization that enable successful long-term partnerships.
- Mentor and coach direct reports to enable professional & personal growth. Developing, implementing & monitoring frameworks to elevate the human capital of the team.
- Leverage understanding of industry best practices to assess existing internal and client processes and identify opportunities to enhance the quality of outcomes or efficiency of delivery including automation.
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