▷ Urgent Finance Systems Senior Support Analyst

Finance Systems Senior Support Analyst ABOUT FLUTTER ENTERTAINMENT Flutter Entertainment is the world s largest sports betting and iGaming operator with 13 9 million Average Monthly Players worldwide and an annual revenue of 14Bn in 2024 We have a portfolio of iconic brands including Paddy Power Betfair FanDuel PokerStars Junglee Games and Sportsbet Flutter Entertainment is listed on both the New York Stock Exchange NYSE and the London Stock Exchange LSE In 2024 we were recognized in TIME s 100 Most Influential Companies under the Pioneers category a testament to our innovation and impact Our ambition is to transform global gaming and betting to deliver long-term growth and a positive sustainable future for our sector Together we are Changing the Game Working at Flutter is a chance to work with a growing portfolio of brands across a range of opportunities We will support you every step of the way to help you grow Just like our brands we ensure our people have everything they need to succeed FLUTTER ENTERTAINMENT INDIA Our Hyderabad office located in one of India s premier technology parks is the Global Capability Centre for Flutter Entertainment A centre of expertise and innovation this hub is now home to over 900 talented colleagues working across Customer Service Operations Data and Technology Finance Operations HR Operations Procurement Operations and other key enabling functions We are committed to crafting impactful solutions for all our brands and divisions to power Flutter s incredible growth and global impact With the scale of a leader and the mindset of a challenger we re dedicated to creating a brighter future for our customers colleagues and communities ROLE PURPOSE As part of the Global Finance Systems team this role will primarily support Oracle Fusion Financials Cloud users in our Sportsbet business in Australia The position requires working hours aligned to 9 AM Australian Eastern Standard Time 5am to 2pm Indian Standard Time The successful candidate will be an experienced specialist who can resolve routine queries with little oversight apply expertise to analyse and solve problems without clear precedent and escalate issues where appropriate While a finance or IT qualification is an advantage the focus is on strong systems support capability rather than advisory-level responsibilities KEY RESPONSIBILITIES Provide end-user support for issues access requests and queries in Oracle Fusion and other Finance applications Administer master data including users employees affiliates and bank accounts Troubleshoot issues with key interfaces employees banks revenue exchange rates Perform month-end system procedures Work with Internal Controls and Auditors on the Joiners Movers and Leavers process Create and maintain system process documentation and deliver end-user training Manage workload allocation for the Finance Systems Analyst and act as escalation point EXCEL IN THIS ROLE YOU WILL NEED TO HAVE 3-6 years of experience in finance systems support financial analysis or IT systems support Strong exposure to Oracle Fusion Financials mandatory Bachelor s degree in finance Accounting Information Technology or related field preferred Comfortable to work in Australia Shift i e 5am to 2pm Indian Standard Time Customer Service Ability to build strong relationships and provide high-quality support Communication Excellent verbal written and organizational skills Problem-Solving Logical structured and methodical approach to issue resolution Customer-Centric Attitude Focused on delivering an exceptional end-user experience Adaptability Flexible in managing varied tasks and challenges Attention to Detail Ensures accuracy in system administration and troubleshooting Proactive Learning Eager to acquire new skills and stay updated on finance systems Teamwork Collaborates effectively across teams and geographies BENEFITS WE OFFER Access to Learnerbly Udemy and a Self-Development Fund for upskilling Career growth through Internal Mobility Programs Comprehensive Health Insurance for you and dependents Well-Being Fund and 24 7 Assistance Program for holistic wellness Hybrid Model 2 office days week with flexible leave policies including maternity paternity and sabbaticals Free Meals Cab Allowance and a Home Office Setup Allowance Employer PF Contribution gratuity Personal Accident Life Insurance Sharesave Plan to purchase discounted company shares Volunteering Leave and Team Events to build connections Recognition through the Kudos Platform and Referral Rewards WHY CHOOSE US Flutter is an equal-opportunity employer and values the unique perspectives and experiences that everyone brings Our message to colleagues and stakeholders is clear everyone is welcome and every voice matters We have ambitious growth plans and goals for the future Here s an opportunity for you to play a pivotal role in shaping the future of Flutter Entertainment India