15h Left Coordinator and Control Tower Officer

Job Description About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function BNP Paribas CIB ITO has launched its AI Acceleration Program to support the large-scale deployment of AI and GenAI, aligning with the BNPP Group's 2030 AI ambitions. The AI Acceleration Program team, based in EMEA and ISPL, oversees the following activities: - Program Management activities (Animating AI Governance within ITO, Supporting AI Use Cases Lifecycle from idea to implementation, etc) - Change Management / Community of Practice animation (Communications, Trainings, Events, etc) - Control Tower (KPI Monitoring, Risk & Compliance) - AI Exploration Center animation (use case ideation, facilitating access to sandbox environment, etc) Within the AI Acceleration Program, a CIB AI Control Tower has been initiated to pursue 2 objectives: - Defining and measuring KPIs to track three main dimensions: - AI Usage and Adoption - AI Platform Capacity - AI Value - Supporting Risk Management and Compliance of AI usage by providing relevant support, data, and logs to corresponding team Position Purpose As AI Acceleration Program activities mature, we are seeking to internalize a first position to reinforce the team with an AI Acceleration Program ISPL Coordinator and Control Tower Officer. Responsibilities Working under the supervision of the AI Acceleration Program Manager, the role will consist of: - Supporting the AI Control Tower Lead and progressively taking over part of the activities of the Control Tower (80% of time). - Overseeing and coordinating the ISPL-based Program Team on other topics (20% of time). Direct Responsibilities - Coordination of AI Acceleration Program team in ISPL - Act as the local team leader for AI Acceleration Program resources. - Contribute to the animation of ISPL-specific governance regarding AI, and act as a bridge with the AI Acceleration Program central team. - Business Intelligence: - Collect reporting needs, define and monitor KPIs accordingly to track AI usage, adoption, platform capacity, and value. - Work with the AI Platform's BI Team to create and maintain dashboards in line with identified needs, ensuring BI Roadmap prioritization and delivery. - Collect, analyse, and interpret complex data sets to uncover trends and patterns, and provide reporting to stakeholders (Management, AI Catalysts, AI Platform, etc). - Ensure data accuracy and integrity through data validation and quality control measures. - Support to Risk and Compliance framework - Provide support and coordination to Analytics Consulting, Risk, CCCO, and CIB Regulatory Engagement teams to contribute to risk assessments and regulatory compliance. - Act as a bridge, when required, between regional teams and central governance regarding regional Risk, Compliance and Regulatory topics in the context of AI. - Support the definition and implementation of AI-specific guardrails (such as terms and conditions, suspicious prompt monitoring), conduct periodic controls of AI product accesses, etc. - Communication and Collaboration with stakeholders: - Work closely with different teams to understand their data needs and provide relevant insights (e.g. Community of Practice team to help them identify most suitable / targeted change management initiatives). - Present findings and recommendations to management and stakeholders in a clear and compelling manner. Contributing Responsibilities NA Technical & Behavioral Competencies The Ideal Candidate Will - Be self-driven and proactive - Have a strong background in data analysis, visualization, reporting - Have advanced knowledge of Excel, and project coordination - Demonstrate excellent collaboration skills to work with diverse teams (across CIB ITO clusters and regions, and CIB and Group contacts). - Familiarity and interest with current AI and GenAI trends and best practices. - Proven experience in project management within data and BI environments, as well as program coordination. - Advanced knowledge in Excel, knowledge of project management software (such as Jira). Understanding of BI tools (e.g. PowerBI). - Strong analytical and problem-solving abilities, with a keen eye for detail. - Ability to manage multiple projects simultaneously, orchestrate deliveries and meet deadlines. - Excellent verbal and written communication skills, with the ability to present complex data in an understandable format. - Self-Driven and proactive mindset capable to deliver autonomously and supervise the delivery of other. - Strong collaborative skills and the ability to work effectively in a team environment across geographies. - Fluency in English Experience Level: At least 10 years