Deputy General Manager

4 weeks ago

Nashik, Maharashtra, India P&O Ferries Full time

Job Category Project ManagementDegree Level High School Graduate Key Role Responsibilities Project Planning Governance Work with GSC Functional leads and identify the processes that can be digitised or automated Coordinate or liaise with Process teams within GSC and Regional Country HQ SPOC s to get the solution rolled out for GSC or have the required automation like iRPA Dashboard and Analytics in place Work with GSC Operations on creating and simulating business cases to justify the ROI for a specific initiative and present it to the leadership team for approval Develop and maintain project management frameworks templates and processes in line with GSC standards Facilitate project initiation including defining project scope deliverables timelines and budget Conduct project reviews and status checks to identify potential risks and issues proposing mitigation strategies Monitor project progress against key performance indicators KPIs and escalate concerns to relevant stakeholders Ensure adherence to project governance guidelines and compliance with organizational policies Resource Management to come into play after a year or so Coordinate resource allocation across multiple projects considering capacity and skillsets of team members Identify resource gaps and work with project managers to address staffing needs Track resource utilization and provide insights for optimization Reporting and Communication Generate comprehensive project reports including status updates risk assessments and financial summaries for stakeholders Facilitate communication between project teams business owners and senior leadership across different time zones Proactively identify and escalate potential issues to ensure timely resolution Quality Assurance Establish and enforce quality standards for project deliverables Conduct project audits and reviews to identify areas for improvement Promote knowledge sharing and best practices within the GSC PMO team Process Improvement Continuously evaluate and refine GSC PMO processes to enhance efficiency and effectiveness Identify opportunities to automate tasks and leverage project management tools Implement process improvements based on lessons learned from completed projects Skills Competencies Strong understanding of project management methodologies Agile Waterfall etc and best practices Proven experience in managing complex IT projects across multiple teams in a global environment Experience in Gap Fit analysis and business case preparation and presentation Excellent communication and stakeholder management skills with the ability to adapt to different cultural contexts Proficiency in project management tools e g MS Project Jira Asana and data analysis techniques Strong analytical and problem-solving skills to identify and address project risks and issues Ability to work independently and as part of a cross-functional team Familiarity with IT infrastructure development processes and relevant industry trends Extensive ability to manage the expectations of stakeholders and deliver results Quick learner and ability to understand the complex AS IS IT landscape and coordinate with multiple stakeholders to get desired allocation of resources Education Qualifications Bachelor s degree and above Relevant certifications e g PMP PRINCE2 are preferred

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