Chat Specialist

3 weeks ago

Anywhere in IndiaMultiple LocationsMumbaiMaharashtraThaneNavi Mumbai Sana Search International Full time

Role & responsibilities:

- Respond to inbound queries and make outbound calls to U.S. customers via phone, chat, and email.

- Build and nurture strong relationships with customers to understand their needs and preferences.

- Provide information on auto parts, pricing, availability, and guide customers through the purchase process.

- Identify sales opportunities by understanding customer requirements and recommending relevant products or services.

- Collaborate with the sales team to achieve monthly sales targets and revenue goals.

- Follow up with customers post-sale to ensure satisfaction and address any concerns or issues.

- Maintain accurate records of customer interactions, feedback, and sales activity in the CRM system.

- Coordinate with internal departments such as finance, inventory, and service teams to ensure a seamless customer experience.

- Effectively handle objections and close sales, while maintaining compliance with company standards.

Preferred candidate profile:

- Strong alignment with our P.A.R.T.S. values (Proactive, Ambitious, Responsible, Team Player, and Sincere)

- Excellent command of the English language, with an American communication accent.

- Basic knowledge of cars and auto parts is a plus.

- Proficiency in computer skills and ability to use CRM systems.

- Must be ready to work in night shifts.

- Strong multitasking abilities and ability to work efficiently in a fast-paced environment.

- Same Day offer-Urgent Requirement(Virtual Round) -Work from Office

Connect asap Sana:

7065126218/Shariq @9250383253/Annet HR@ 8433247596

Note : Apply Only if You Meet the Above Requirements.

  • Us Chat/ Voice Process

    1 week ago

    Navi Mumbai, Maharashtra, India Lysha enterprises Full time

    **Job Title: US Chat and Voice Process Specialist** **Location**:Navi Mumbai** **5 Days working** **2 week off** **Salary up to: - up to 36k** **Yearly Bonus up to: - 70k to 90k** **Health insurance for Employee and their family** Corporate Job profile No third party involved Job stability No Target **Education: - HSC/ Graduates Can Apply** We are...

  • Chat Representative

    3 hours ago

    Airoli, Navi Mumbai, Maharashtra, India Orange Hr Full time

    Location Bhandup/Airoli /Andheri east chandivali Blended process 80%Chat and 20%calls Walk in time 11 am to 2 pm only HSC/ Graduate. work from office (hybrid) training from office only System - i3 or i5 processor with 8GB Ram and Wifi speed up to 30 MBPS Job Role Customer Information Specialist ( Associate has to solve queries for E-Commerce) -...

  • Chat Process(Fresher)- Reputed E commerce Industry- Mumbai, Maharashtra, India

    2 weeks ago

    Navi Mumbai, India Seven Consultancy Full time

    JOB DETAILS Responsibilities -1) Providing information regarding the company's Product 2) Responding Customrs Querries  3) Engage Custpmer Communicatio Requirements 1) Good Communication skills 2) Excellent in English Communication FUNCTIONAL AREA Ecommerce recruitment agency in mumbai, Ecommerce placement agency in mumbai, Ecommerce recruitment agency in...

  • Chat Support Specalist

    1 day ago

    Mumbai, Maharashtra, India Grace Services Full time ₹ 23,000 - ₹ 2,88,700 per year

    WE ARE HIRING FOR GRACE STAFFING SERVICESJob Title: Chat Support Specialist (Chat Process)Shift: US Rotational Shifts (9 hours)Working Days: 5 Days a Week (2 Rotational Offs)Mode: Work-from-officeJob Description:We are hiring for a chat-based support role. You'll assist international customers, primarily from the US, through live chat. The role requires...

  • Non Voice BPO

    4 weeks ago

    Mumbai, India Wings Global Services Full time

    Job Description Company Overview Wings Global Services is a trailblazer in engineering innovation and automation excellence, providing comprehensive solutions across diverse industries such as oil & gas, manufacturing, IT, and modern infrastructure. We are located in Mumbai and our team is comprised of talented professionals focused on propelling...

  • Non Voice Chat Process

    2 weeks ago

    Pune, Maharashtra, India Globcom Solutions Pvt Ltd Full time

    Customer Support Specialist (Non-Voice) Handling Incoming Mails, Chat and resolving customer queries and issues over the mail or Chat. Must have Excellent written English required. Must have good typing speed Role: Customer Retention - Non voice Process Call HR ANSHIKA 9389804726 **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹8,598.23 -...

  • Non Voice Chat Process

    7 days ago

    Pune, Maharashtra, India Globcom Solutions Pvt Ltd Full time

    Customer Support Specialist (Non-Voice) Handling Incoming Mails, Chat and resolving customer queries and issues over the mail or Chat. Must have Excellent written English required. Must have good typing speed Role: Customer Retention - Non voice Process Call HR PALLAVI 7O17916282 **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹8,598.23 -...

  • Chat and Voice Bot QA Specialist

    2 weeks ago

    Bangalore Urban, Karnataka, India, IN Yubi Full time

    We are looking for a detail-oriented and analytical Chat and Voice Bot QA Specialist to join our Conversational AI team. In this role, you'll be responsible for evaluating the performance and quality of AI-driven chat and voice assistants. The ideal candidate brings a high level of first-principles thinking to assess bot responses, understands the...

  • Non Voice Bpo

    3 weeks ago

    Mumbai, Maharashtra, India Wings Global Services Full time

    Company Overview Wings Global Services is a trailblazer in engineering innovation and automation excellence providing comprehensive solutions across diverse industries such as oil gas manufacturing IT and modern infrastructure We are located in Mumbai and our team is comprised of talented professionals focused on propelling operational efficiency and...

  • Non Voice Chat Process

    2 weeks ago

    Pune, Maharashtra, India Globcom Solutions Pvt Ltd Full time

    Customer Support Specialist (Non-Voice) Handling Incoming Mails, Chat and resolving customer queries and issues over the mail or Chat. Must have Excellent written English required. Must have good typing speed Role: Customer Retention - Non voice Process. - **If you are interested than WhatsApp me your CV on 8445-652-992.**: - **Interview location -...