Guest Relations Manager(hod)
3 weeks ago
Guest Relations HODAs the Guest Service Manager Head of Department at PLaY Arena you will play a crucial role in ensuring exceptional guest experiences and efficient operations Your responsibilities will include 1 Guest Services Leadership Overseeing all aspects of guest services including admissions ticketing inquiries and customer relations Leading a team of guest service staff to provide outstanding hospitality and assistance to visitors Developing and implementing guest service standards and procedures to enhance guest satisfaction 2 Feedback Monitoring Monitoring feedback from both online platforms e g review sites social media and offline sources e g comment cards surveys Analyzing feedback data to identify trends areas for improvement and opportunities to enhance the guest experience Implementing strategies to address guest concerns and continuously improve service quality 3 Corporate Birthday Bookings Managing corporate event bookings including meetings team-building activities and corporate retreats Facilitating birthday party bookings ensuring seamless planning and execution of celebrations for guests of all ages Collaborating with the sales and marketing team to promote and market corporate and birthday booking packages 4 Operations Coordination Coordinating with various departments e g Sales Activities Maintenance Food beverage Events etc to ensure smooth execution of events and bookings Overseeing event logistics including setup staffing equipment rentals and Food arrangements Conducting regular inspections of facilities and Activity equipment to maintain safety standards and optimal guest experiences 5 Staff Training Development Providing training and guidance to guest service staff on service standards communication skills and conflict resolution Conducting performance evaluations and implementing development plans to enhance team capabilities Fostering a positive and inclusive work environment that motivates staff to deliver exceptional service Qualifications Bachelor s degree in Hospitality Management Event Management Business Administration or related field Proven experience in guest service management preferably in the hospitality tourism or events industry Strong communication interpersonal and leadership skills Excellent organizational and problem-solving abilities Ability to work effectively under pressure and adapt to changing priorities Proficiency in Microsoft Office suite and experience with customer relationship management CRM software is a plus
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Guest Relations Executive
3 weeks ago
Bengaluru, Karnataka, India Fox in the field Full timeJob DescriptionJOB DESCRIPTION:GUEST RELATIONS EXECUTIVEKEY RESPONSIBILITIES:Front-of-House Guest Experience:Welcome and greet guests warmly at the entrance and guide them to their tables.Maintain an approachable and friendly demeanour at all times.Handle table allocations during busy hours to minimize wait times.Service Coordination:Liaise with the service...
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Sales & Guest Relations -
4 days ago
Bengaluru, Karnataka, India Happy Retreats Full timeSalary: 5-6 LPANote: We are looking for someone with the relevant experience and willing to join our within the above mentioned budget.Do you have a deep understanding of customer needs and an instinctual ability to sell? Are you passionate about hospitality, with a full of stories to prove it? If the next step in your career includes being part of an...
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Sales & Guest Relations -
2 weeks ago
Bengaluru, Karnataka, India Happy Retreats Full timeSalary: 5-6 LPA Note: We are looking for someone with the relevant experience and willing to join our within the above mentioned budget. Do you have a deep understanding of customer needs and an instinctual ability to sell? Are you passionate about hospitality, with a full of stories to prove it? If the next step in your career includes being part of an...
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Guest Relations Expert
1 day ago
Bengaluru, Karnataka, India beBeeGuestRelations Full time ₹ 8,00,000 - ₹ 16,00,000Guest Relations Expert WantedThe ideal candidate will possess exceptional communication and interpersonal skills, with the ability to handle multiple guest interactions simultaneously.">Job Description:• Responsible for ensuring seamless guest experiences and resolving any issues or concerns in a timely and professional manner.Requirements:• Minimum 2...
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Guest Relations Executive
3 weeks ago
Bengaluru, Karnataka, India Swan Corp Full timeJob Title: Guest Relationship Executive Location: Jaya Nagar, Bangalore Industry Type: Real Estate Department: Administration & Facilities Employment Type: Full Time, Permanent Role Category: Administration Language: Must be fluent in English, Kannada, and Hindi . Job Summary: We are seeking a highly personable and professional Guest Relationship...
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Guest Relations Executive
3 weeks ago
Bengaluru, Karnataka, India Dazzles Studio Full timeThe Guest Relations Executive (CRE) serves as the first point of contact for clients and visitors. They represent the brand with professionalism, hospitality, and style. Responsible for creating a welcoming environment, managing appointments, coordinating customer flow, and ensuring a seamless client experience from entry to exit.Key Responsibilities:Greet...
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hod (bca)
17 hours ago
Bengaluru, Karnataka, India Inspiria Knowledge Campus (A Unit of J.P Foundation) Full timeProvide strategic direction and vision for the BCA program, aligning it with industry trends and student needs.Manage the department budget effectively and allocate resources for program development.Develop and implement strategies to enhance student learning outcomes and program effectiveness.Foster a positive and collaborative learning environment within...
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hod (bca)
15 hours ago
Bengaluru, Karnataka, India Inspiria Knowledge Campus (A Unit of J.P Foundation) Full timeProvide strategic direction and vision for the BCA program, aligning it with industry trends and student needs.Manage the department budget effectively and allocate resources for program development.Develop and implement strategies to enhance student learning outcomes and program effectiveness.Foster a positive and collaborative learning environment within...
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Guest Experience Manager
5 days ago
Bengaluru, Karnataka, India beBeeHospitality Full time ₹ 6,00,000 - ₹ 10,00,000Are you a team player who excels at providing exceptional guest experiences?Job Summary:We are seeking a Front Office Executive to join our team. In this role, you will be responsible for managing the first point of contact for guests and ensuring their stay is memorable.Main Responsibilities:Process all guest check-ins by confirming reservations, assigning...
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Welcome Guest Services Ambassador
2 days ago
Bengaluru, Karnataka, India beBeeGuestRelations Full time ₹ 6,00,000 - ₹ 8,50,000Key Role SummaryJob OverviewAs a Guest Relations Executive, you will be the first point of contact for our guests and play a vital role in ensuring their overall experience is memorable and enjoyable.Key Responsibilities:Deliver exceptional guest relations, communication, customer service, sales, and receptionist duties on a daily basis.Utilize excellent...
