▷ [Only 24h Left] It Executive

3 weeks ago


Panaji GA IN Jobted IN C2 Full time

Job Title IT Executive Department Information Technology Location Miramar Panaji Goa Position Type Full-Time Job Summary The IT Executive is responsible for managing and supporting the hotel s technology infrastructure ensuring the smooth operation of IT systems including networks software hardware telecommunications and hospitality-specific systems like PMS Property Management System POS Point of Sale and CRM The role requires a proactive service-oriented individual with a strong understanding of IT solutions tailored for the hospitality environment Key Responsibilities Provide technical support to hotel staff for hardware software and network issues Monitor and maintain the hotel s IT infrastructure including servers switches routers and Wi-Fi networks Ensure smooth functioning of core hospitality systems PMS Property Management System POS Point of Sale telephone systems and guest-facing technologies TV internet etc Collaborate with vendors for system updates upgrades and technical support Perform regular system backups ensure data protection and support disaster recovery planning Monitor system performance and proactively resolve issues to prevent downtime Maintain inventory of all IT equipment and software licenses Support in training staff on software applications and data security best practices Implement cybersecurity measures and assist with audits and compliance requirements Document IT procedures incidents and resolutions for knowledge sharing and tracking Qualifications and Skills Bachelor s degree in Information Technology Computer Science or related field Minimum 1-3 years of experience in an IT support role preferably in the hospitality industry Strong knowledge of networking Windows servers Office 365 and hospitality systems like Opera MICROS or similar Familiarity with property-level systems integration Excellent problem-solving and communication skills Ability to work independently and under pressure in a fast-paced environment Job Types Full-time Permanent Benefits Provident Fund Work Location In person



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