Operations Manager

2 days ago

Bangalore Karnataka, India Ample success Full time

Role- Manager Operations and Quotations Location- Bangalore Karnataka Experience- 10 - 12 years Language Preferences- Hindi English with 2-3 reginal languages Key Responsibilities Office Setup and Administration Manage end-to-end setup and operations of the Bangalore back-office Coordinate with Admin IT and HR for infrastructure staffing and compliance Ensure adherence to company policies and statutory requirements Liaise with Dubai HQ for reporting documentation and alignment Operations andTeam Management Supervise daily operations - sales support quotations reservations and documentation Build mentor and lead a productive support team for the India market Track KPIs ensure timely turnaround TAT and maintain service quality Implement structured workflows and accountability across the team DMC Business Expertise Apply expertise in Dubai inbound DMC operations - hotel contracting ground handling and excursions Collaborate with India market sales team for leads quotations and follow-ups Drive process optimization and cost efficiency in service delivery Support Dubai team in quotes confirmations and supplier coordination Coordination and Reporting Maintain consistent communication with Dubai HQ and market teams Prepare and share weekly operational and performance reports Ensure proper documentation datamanagement and record security Continuous Improvement Identify process gaps and recommend efficiency enhancements Promote a culture of ownership teamwork and continuous learning Stay updated on DMC trends systems and best practices Other Preferences 10 years of experience in a Destination Management Company DMC Strong knowledge of Dubai inbound tourism and operations Proven leadership and team management capabilities Excellent communication and organizational skills Hands-on experience with DMC software ERP CRM systems Ability to work effectively with international and cross-functional teams If interested please share your resume with vandana tripathi amplesuccesshr com Also don t forget to follow our company page Ample Success Hr Solutions for regular updates on job openings

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