Manager Iii, Program Management, Last Mile Analytics And Quality
6 days ago
DESCRIPTION Amazon s Last Mile Analytics Quality team is looking for an enthusiastic customer obsessed Manager III Program Management to manage team of program managers projects implement and improve metrics work in collaboration with Amazon s technology product business and operations teams to create solutions for our internal and external customers To be successful in this role you need a passion for making data driven decisions which will have direct impact on the customer experience Some keys to your success are the ability to be an effective communicator to various audience The ability to remain flexible and adept to learning new tools and systems is instrumental your role on the team Our environment is deadline driven fast paced and requires you to be detail-oriented and comfortable interacting or working with multiple teams business and technical The ideal candidate has a background of managing program managers running large cross-functional projects The candidate is as comfortable working on high-level strategy and design as they are rolling-up their sleeves and working on implementation They have demonstrated the ability to build customized logistics solutions drive process improvement standardize procedures and eliminate the root cause of defects within current systems This job will require strong communication skills while having the ability to work independently in a high pressure and often ambiguous work environment Passion and drive for customer service is a must The candidate must be able to accurately prioritize projects make sound judgments work to improve the customer experience and get the right things done Key job responsibilities Manage team of program managers and manage the solution for last mile related problems from identification scoping and sizing to creating long term solutions in partnership with tech product business and operations Define success criteria for programs and audits processes and create drive right metrics to track and influence program health Collaborate with multiple teams as a subject matter expert in last mile delivery domain and develop solutions that utilize the highest standards of analytical rigor data integrity and solves problem for the long term Identify develop manage and execute analyses to uncover areas of opportunity and present written business recommendations Analyze and solve business problems at their root BASIC QUALIFICATIONS - 5 years of working cross functionally with tech and non-tech teams experience - 5 years of team management experience - 5 years of cross functional project delivery experience - 5 years of program or project management experience - Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS - Experience managing analyzing and communicating results to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner
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Program Manager I, Last Mile Analytics
4 weeks ago
Hyderabad, Telangana, India Amazon Full timeDESCRIPTION Amazon s Last Mile Analytics and Quality team is seeking an experienced program manager to lead a program and or escalations management for the space of worldwide voice of customers in the Amazon Geospatial domain In this vertical we drive initiatives by partnering with various teams in Last Mile to reduce delivery defects while improving Last...
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Program Manager, Last Mile Analytics and Quality
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Hyderabad, India Amazon Full timeWe are seeking skilled and motivated program managers to join the Maps Program space, within Amazon’s Last Mile Analytics and Quality team. We drive initiatives by partnering with various departments to make delivering for Amazon a safe and stress free experience for our drivers, while also improving Last Mile operational efficiency. We are growing at a...
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Program Manager I, Last Mile Analytics
4 weeks ago
Hyderabad, Telangana, India Amazon Full timeAmazon s Last Mile Analytics and Quality team is seeking an experienced program manager to lead a program and or escalations management for the space of worldwide voice of customers in the Amazon Geospatial domain In this vertical we drive initiatives by partnering with various teams in Last Mile to reduce delivery defects while improving Last Mile...
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Program Manager I, Last Mile Analytics
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Hyderabad, Telangana, India Amazon Full time ₹ 15,00,000 - ₹ 25,00,000 per yearAmazon's Last Mile Analytics and Quality team is seeking an experienced program manager to lead program(s) and/or escalations management for the space of worldwide voice of customers in the Amazon Geospatial domain. In this vertical, we drive initiatives by partnering with various teams in Last Mile to reduce delivery defects while improving Last Mile...
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Program Manager I, Last Mile Analytics
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Hyderabad, Telangana, India Amazon Full time ₹ 1,20,000 - ₹ 3,60,000 per yearDESCRIPTIONAmazon's Last Mile Analytics and Quality team is seeking an experienced program manager to lead program(s) and/or escalations management for the space of worldwide voice of customers in the Amazon Geospatial domain. In this vertical, we drive initiatives by partnering with various teams in Last Mile to reduce delivery defects while improving Last...
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Program Manager, Last Mile Analytics and Quality
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Hyderabad, India Amazon Full timeAmazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis rackets and...
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Program Manager, Last Mile Analytics and Quality
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Hyderabad, Telangana, India Amazon Full time ₹ 6,00,000 - ₹ 18,00,000 per yearDESCRIPTIONAmazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis...
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Hyderabad, Telangana, India Amazon Full time ₹ 15,00,000 - ₹ 25,00,000 per yearDescriptionAmazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis...
