Operations Manager III, Last Mile Analytics and Quality
1 day ago
Job Description This job is with Amazon, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description Are you interested in being part of a brand new Amazon initiative to redefine the way geo-spatial data is visualized and built to delight our customers and take your skills and career to the next level Join the Last Mile Analytics and Quality (LMAQ) team which will work to establish new approaches to seamlessly curate and enhance data from Amazon's global last mile delivery network to improve our geo-spatial data quality. We are seeking a passionate, experienced operations manager to lead our geo-spatial data quality improvement efforts in Hyderabad, India. (S)he will be primarily responsible for - Devise operational and business goals for the function that focuses on end-customer impact, productivity, accuracy, and speed to market. - Establishes measurement, reporting and process excellence indicators for effective accomplishment of goals in core processes. Manages metric performance tactically and strategically; - Sets appropriate operational and people goals for the team at all levels and holds them accountable; Owns processes, staffing, metrics and business updates for the function. - Thinks long-term and establishes scalable/modular processes for easy adaptation to business scope changes. Manages complex problems, decisions, and escalations. Mitigates long-term risks. Finds a path forward in difficult situations. Makes trade-offs: short vs. long-term needs. - Proactively identifies tool and system requirements that reduce operational defects; Ensures impact- and benefit-driven prioritization of process excellence projects. - Works with inter-functional teams to streamline processes. Identifies and drives process excellence along with Program and Tech teams. The ideal candidate will be organized, detail-oriented, and clearly communicate progress. (S)he contributes to data quality improvement projects by proposing enhancements to tools and working on continuous improvement of business process that address key team pain-points to set them up for success. The person is a self-starter, set vision and manages teams and sets clear goals for team performance management. The person has track record of driving process excellence. Knowledge or experience in Six sigma, LEAN, DMAIC, Kaizen and/or statistical process control projects is a bonus. Basic Qualifications - 3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Hyderabad, Telangana, India Amazon Full timeDESCRIPTION Amazon s Last Mile Analytics Quality team is looking for an enthusiastic customer obsessed Manager III Program Management to manage team of program managers projects implement and improve metrics work in collaboration with Amazon s technology product business and operations teams to create solutions for our internal and external customers To be...
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Hyderabad, Telangana, India Amazon Full time ₹ 15,00,000 - ₹ 25,00,000 per yearAre you interested in being part of a brand new Amazon initiative to redefine the way geo-spatial data is visualized and built to delight our customers and take your skills and career to the next level? Join the Last Mile Analytics and Quality (LMAQ) team which will work to establish new approaches to seamlessly curate and enhance data from Amazon's global...
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Hyderabad, Telangana, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDESCRIPTIONAre you interested in being part of a brand new Amazon initiative to redefine the way geo-spatial data is visualized and built to delight our customers and take your skills and career to the next level? Join the Last Mile Analytics and Quality (LMAQ) team which will work to establish new approaches to seamlessly curate and enhance data from...
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Program Manager, Last Mile Analytics and Quality
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Hyderabad, India Amazon Full timeDescriptionAmazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis...
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Hyderabad, Telangana, India Amazon Full time ₹ 15,00,000 - ₹ 25,00,000 per yearDescriptionAmazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis...
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Hyderabad, Telangana, India Amazon Full time ₹ 6,00,000 - ₹ 18,00,000 per yearDESCRIPTIONAmazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis...
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Hyderabad, India Amazon Full timeAre you interested in being part of a brand new Amazon initiative to redefine the way geo-spatial data is visualized and built to delight our customers and take your skills and career to the next level? Join the Last Mile Analytics and Quality (LMAQ) team which will work to establish new approaches to seamlessly curate and enhance data from Amazon’s global...
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Program Manager I, Last Mile Analytics
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Hyderabad, Telangana, India ADCI - Karnataka Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDESCRIPTIONAmazon's Last Mile Analytics and Quality team is seeking an experienced program manager to lead a program and/or escalations management for the space of worldwide voice of customers in the Amazon Geospatial domain. In this vertical, we drive initiatives by partnering with various teams in Last Mile to reduce delivery defects while improving Last...
