▷ [Apply Now] Manager - Customer Support/client Servicing (4-5 Yrs) Gurgaon/gurugram (after-sales/customer Service)
3 weeks ago
Job Summary We are looking for dynamic and detail-oriented Customer Support to join our 247 support team You will be the frontline of support for our clients using VMware Workspace ONE Zoho CRM and other Zoho applications The ideal candidate should have excellent communication skills a problem-solving mindset and prior experience in handling software product support queries Key Responsibilities - Provide real-time support to customers via email chat or calls for VMware Workspace ONE and Zoho products - Troubleshoot technical issues resolve configuration errors and assist with product usability - Work closely with internal technical teams for escalations and follow-ups - Maintain detailed documentation of client issues and resolutions in ticketing systems - Ensure timely response and resolution within agreed SLAs - Participate in knowledge base creation and internal support documentation - Escalate unresolved issues promptly to appropriate teams - Ensure a smooth handover during shift changes Required Skills Qualifications - 4-5 years of experience in customer or technical support preferably in IT Software domains - Familiarity with VMware Workspace ONE UEM EUC platforms and Zoho CRM Zoho Desk Zoho People or other Zoho apps - Strong communication and interpersonal skills - Ability to work independently and handle shift-based operations - Proficiency in English spoken and written - Experience with ticketing systems e g Zoho Desk Freshdesk Jira is an advantage - Basic knowledge of mobile device management SaaS platforms and cloud apps preferred ref updazz com
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Customer Support Role
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Gurgaon, Haryana, India BELIVERS HR Full timeHiring Now Customer Support - Voice Blended Chat Roles Contact Centre Gurgaon - Location Gurgaon - Industry Contact Centre BPO - Shift Rotational with rotational week offs - Languages Must be comfortable with English Hindi calling Open Positions 1- Voice Process- Education Graduate Undergraduate- Versant Score Voice - 65- Experience Min ...
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Customer Service Role
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Gurgaon, Haryana - Noida, Uttar Pradesh, India SNAPFIND Full timeTop BPO in India is Hiring - Process Wheelz Non-Voice Chat Mail - Location Gurgaon Eligibility - Graduates only- No BE B Tech - Final-year students- can apply No backlog - Undergraduates- with -6 months of experience- Assessment - Non-Versant Score 52 above Offer Details - CTC 2 64 LPA - Take Home Salary 16 200 - MIV 2 000 - Cab Facility ...
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Customer Support Role
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Gurgaon, Haryana, India BlackHardStone Full timeJob Title Apprenticeship Program - 12th Pass Freshers Multiple Roles Company ConcentrixLocation Gurugram Onsite Role Type Full-Time ApprenticeshipStipend - 15 000 month About the Program Concentrix a leading global business services company is offering a paid full-time apprenticeship program designed for 12th pass students and freshers This is your chance to...
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Gurgaon, Haryana, India Jobaaj.com Full timeWe re Hiring Customer Support Executive Are you passionate about helping others and delivering exceptional customer experiences We are hiring for on of our client so join our dynamic team in Gurugram as a Customer Support Executive and be the voice of our brand Location Gurugram Employment Type Full-time Experience 1-3 YearsKey Responsibilities - Handle...
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Gurgaon, Haryana, India Elevate X Solutions Full timeCustomer Support Executive - Hebrew - Work Mode Work From Office- Position Customer Success Associate- Skillset Excellent comms in Hebrew Certification mandatory C1-level - Qualification Graduate- must- Interview rounds HR Round Ops Round Client Round- Salary Hebrew - 14 LPA- Location Block A Sector 30 Gurugram Haryana 122001- Experience Minimum year months...
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Client Servicing Executive
2 weeks ago
Gurugram, Haryana, India Grow 4 Sure consulting Pvt. Ltd. Full time**URGENT HIRING!!!!!** **Client Servicing Executive Responsibilities**: - Cultivating solid relationships with clients through the provision of exceptional after-sales service. - Creating a positive onboarding experience for new clients. - Identifying ways to overcome clients' initial dislike of company products. - Maintaining an accurate record of all...
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Gurgaon, India Barton Breeze Pvt Ltd Full timeWe are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...
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Customer Service Role
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Gurgaon, Haryana, India IMR Soft Full timeJob Title Customer Support Executive - Rocky Domestic Voice Process CL12 Location Gurgaon CNX Ggn Industry BPO ITESDepartment Customer Support - Voice Domestic Employment Type Full-time We are hiring enthusiastic and customer-focused individuals for the Rocky Domestic Voice Process CL12 at Gurgaon This is an excellent opportunity for fresh...
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Customer Care Executive
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Gurgaon, Haryana, India Elevate X Solutions Full timeCustomer Care Executive - German - Work Mode Work From Office- Position Customer Success Associate- Skillset Excellent comms in German Certification mandatory C1-level - Qualification Graduate- must- Interview rounds HR Round Ops Round Client Round- Salary Hebrew - 8 LPA- Location Block A Sector 30 Gurugram Haryana 122001- Experience Minimum 1 year of...
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3 Days Left: Mannubhai
5 days ago
Gurgaon, Haryana, India MannuBhai Service Expert Full timeWe re Hiring Customer Care Executive Follow-Up Role Location Gurgaon Haryana- Open Positions 2 Female Candidates Working Days 6 Days a Week - Rotational OffPosition Customer Care Executive CCE - Follow-Up Key Responsibilities - Make follow-up calls to existing and potential customers - Maintain accurate records of calls and update CRM regularly - Coordinate...
