Principal Consultant

Ready to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of what s possible this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook Inviting applications for the role of Principal Consultant - Quality Assurance Engineer Lead In this role we are seeking a meticulous and experienced Quality Assurance Engineer Lead to join our team focusing on ensuring the highest quality of solutions developed on the Genpact Cora Business Process Management BPM platform including Cora Sequence and Cora Orchestration In this role you will be responsible for designing developing and executing comprehensive test strategies test plans and test cases to validate the functionality performance and reliability of complex automated sequences and workflows You will work closely with business analysts developers and project managers to identify defects ensure adherence to business requirements and contribute to the overall quality of our BPM solutions The ideal candidate will have a strong understanding of quality assurance methodologies BPM concepts and a keen eye for detail Responsibilities Develop and execute comprehensive test strategies test plans and test cases for solutions built on the Genpact Cora platform Cora Sequence Cora Orchestration Perform functional integration regression performance and user acceptance testing on automated sequences and workflows Identify document and track defects using appropriate defect management tools working closely with development teams for timely resolution Collaborate with business analysts and developer team to understand business requirements and technical specifications ensuring testability and comprehensive test coverage Design and implement manual as well as automated test scripts where applicable also contributing to the automation testing framework for Cora BPM solutions Participate in all phases of the software development life cycle SDLC from requirements analysis to deployment and post-production support Conduct root cause analysis of defects and provide actionable feedback to development teams Ensure adherence to quality standards best practices and organizational processes throughout the testing life cycle Maintain and update test documentation including test cases test data and test results Stay updated with the latest features and capabilities of the Genpact Cora platform and industry best practices in quality assurance and test automation Qualifications we seek in you Minimum Qualifications Bachelor s degree in computer science Information Technology Engineering or a related field or equivalent practical experience Experience in Quality Assurance with significant experience in testing enterprise applications or BPM solutions Proven Team handling experience in testing solutions developed on BPM platforms with a strong understanding of workflow automation concepts Solid experience in designing and executing various types of testing including functional integration and regression testing Familiarity with test management tools e g JIRA Azure DevOps ALM Selenium Junit JMeter Load Runner etc and defect tracking systems Understanding of GenAI to auto-generate test cases test data and assist in defect analysis for faster and smarter quality assurance Strong analytical and problem-solving skills with a meticulous attention to detail Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams Ability to work independently and manage multiple testing cycles in a fast-paced agile environment Preferred qualifications Prior working experience with BPM Systems Direct experience testing solutions built on the Genpact Cora platform Cora Sequence Cora Orchestration Experience with test automation tools and frameworks e g Selenium JMeter Load Runner UFT or specific BPM automation testing tools Understanding of database concepts and ability to write basic SQL queries for data validation Familiarity with API testing tools e g Postman SoapUI Experience in a regulated industry e g banking insurance healthcare manufacturing etc with a strong emphasis on quality and compliance Relevant certifications in Quality Assurance e g ISTQB Why join Genpact Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Gain hands-on experience world-class training mentorship and AI certifications to advance your skills Grow with the best - Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace Committed to ethical AI - Work in an environment where governance transparency and security are at the core of everything we build Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140 000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training