(3 Days Left) Freelance Zendesk Expert
2 weeks ago
This opportunity is only for candidates currently residing in the specified country Your location may affect eligibility and rates At Mindrift innovation meets opportunity We believe in using the power of collective intelligence to ethically shape the future of AI GenAI models are improving very quickly and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills What we do The Mindrift platform connects specialists with AI projects from major tech innovators Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe About the Role GenAI models are improving very quickly and one of our goals is to make them capable of addressing specialized questions and achieving complex reasoning skills If you join the platform as an AI Tutor in Zendesk you ll have the opportunity to collaborate on these projects Although every project is unique you might typically Review pre-generated intents and transform them into a logical sequence of agent steps Define a test case dialogue flow user request intermediate steps agent s final response Create a Golden Path the optimal sequence of tools the agent should invoke Write User Agent instructions to ensure consistent and correct automated behavior How to get started Simply apply to this post qualify and get the chance to contribute to projects that match your technical skills on your own schedule From coding and automation to fine-tuning AI outputs you ll play a key role in advancing AI capabilities and real-world applications Requirements You hold a Bachelor s or Master s Degree in Business Administration and or any relevant area You have a minimum of 3 year of professional experience including Zendesk admin configuration Setting up ticket forms triggers macros and automation Managing groups roles and permissions Configuring multiple departments or business units within a single Zendesk instance multi-brand multi-department setup Your level of English is advanced C1 or above You are ready to learn new methods able to switch between tasks and topics quickly and sometimes work with challenging complex guidelines Our freelance role is fully remote so you just need a laptop internet connection time available and enthusiasm to take on a challenge Benefits Why this freelance opportunity might be a great fit for you Get paid for your expertise with rates that can go up to 15 hour depending on your skills experience and project needs Take part in a part-time remote freelance project that fits around your primary professional or academic commitments Work on advanced AI projects and gain valuable experience that enhances your portfolio Influence how future AI models understand and communicate in your field of expertise
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▷ 3 Days Left: Senior Software Engineer
2 weeks ago
Pune, Maharashtra, India Zendesk Full timeSenior Engineer Kubernetes Golang Ruby We are looking for a Senior Engineer to help us uplift scale and maintain our platform infrastructure built using cutting edge cloud technologies such as Kubernetes AWS EC2 EKS CloudFormation containerd Hashicorp s Consul and Vault Our goal is to automate the deployment and management of our platform...
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▷ 3 Days Left: Software Engineer II
4 weeks ago
Pune, India Zendesk Full timeJob Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. Zendesk’s people have one goal in mind - to make the customer experience better. Our products help more than 170,000 global brands (like Discord, Calm, and Skyscanner) to make their billions of customers happy, every...
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Pune, Maharashtra, India Zendesk Full timeZendesk is looking for a Senior Software Engineer Backend or Full Stack to join our Tasks and Automations team We are a part of the Custom Data Logic group responsible for building net new functionality in support of the new Employee Service initiative within Support The ideal candidate for this position is an established engineer responsible for the...
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▷ [3 Days Left] Workplace Experience Coordinator
4 weeks ago
Pune, India Zendesk Full timeJob Description Job Description Workplace Experience Coordinator Location: Pune, India - Onsite Are you passionate about enhancing workplace environments and driving employee engagement Zendesk is looking for a Workplace Experience Coordinator to join our team in Pune, India. In this critical role, you will report directly to the Workplace Experience...
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It Service Desk Specialist
3 weeks ago
Pune, Maharashtra, India Zendesk Full timeJob Title IT Service Desk Specialist Location Onsite - Zendesk Office Department Global Service Desk Love helping people Well Zendesk is looking for an IT Service Desk Specialist who is a sharp go-getter You should be customer-centric a problem solver caring honest observant humble rational and above all else self-aware To be successful here...
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Pune, Maharashtra, India Zendesk Full timeOur Enterprise Data Analytics EDA is looking for an experienced Senior Data Engineer with Adobe experience to join our growing curation engineering team This role will be supporting the Zendesk Marketing organization to more effectively use data and marketing tools to engage with our customers You ll work in a collaborative Agile environment using the latest...
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Pune, India Zendesk Full timeJob Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. Zendesk’s people have one goal in mind - to make the customer experience better. Our products help more than 170,000 global brands (like Discord, Calm, and Skyscanner) to make their billions of customers happy, every...
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Senior Software Engineer
6 days ago
Pune, Maharashtra, India Zendesk Full timeZendesk is looking for a Senior Software Engineer with strong frontend experience coupled with experience working with AEM to join the team As a Senior Software Engineer you will tackle complicated problems and confidently navigate tasks independently as well as through collaboration with our team You will own and maintain the frameworks and tools that our...
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Pune, Maharashtra, India Zendesk Full timeSenior Business Systems Analyst - Backoffice Applications Who we re looking for Zendesk is a service-first CRM company that builds powerful customizable software designed to improve customer relations At Zendesk we encourage growth innovation and believe in giving back to the communities we call home We re looking for a hands-on Senior Business Systems...
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High Salary! Staff Software Engineer
3 weeks ago
Pune, Maharashtra, India Zendesk Full timeThe Zendesk Online Business team is looking for a Staff Software Engineer to join them on their journey to make the Zendesk purchasing experience one of the business most crucial and fundamental aspects more consistent and intuitive As a Staff Software Engineer you will tackle complicated problems and confidently navigate tasks independently as well as...
