Senior Software Engineer

Zendesk is looking for a Senior Software Engineer with strong frontend experience coupled with experience working with AEM to join the team As a Senior Software Engineer you will tackle complicated problems and confidently navigate tasks independently as well as through collaboration with our team You will own and maintain the frameworks and tools that our team uses every day Create guide and implement architectural and performance improvements modernize the stack by employing new technologies and develop standards procedures Note This is a hybrid role combining remote and on-site work requiring 3 days in the office and relocation to Pune What you will get to do Lead software engineering initiatives from the technical perspective to ensure product business goals are met without compromising on the software architecture Mentor the team in its architecture and technical decisions lead with experience and compassion guide using modern performant solutions Perform code reviews code pairing be a sounding board and develop other engineers to improve their engineering skillset Plan decompose and develop scalable solutions to complex projects in collaboration with various stakeholders Product Management Design Engineering leadership and your team Keep track and adapt to rapidly changing requirements in a fast-paced results driven team Ensure the team always delivers on their commitments It is your responsibility to debug code lend a hand and be a voice of guidance to unblock others on the team Document evangelize and communicate best practices in all our frameworks and tools We ship code frequently and fast but stability and reliability must never be compromised What you bring to the role Strong experience with frontend software development Experience with Adobe AEM implemented in a Headless way Expertise in technical areas including but not limited to Session Management Object relational mapping Caching JavaScript CSS HTML CSS-in-JS JSON and REST APIs Experience with JavaScript build infrastructure tooling Webpack Node js Advanced experience developing with React or similar JavaScript MVC MVP framework Experience with CI CD and delivery systems Github Actions Travis Jenkins Expertise using Datadog or other log aggregation tools Excellent written and verbal communication skills Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra Please refer to the location posted on the requisition for where this role is based Hybrid In this role our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection collaboration learning and celebration - while also giving you flexibility to work remotely for part of the week This role must attend our local office for part of the week The specific in-office schedule is to be determined by the hiring manager The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service Today we power billions of conversations with brands you know and love Zendesk believes in offering our people a fulfilling and inclusive experience Our hybrid way of working enables us to purposefully come together in person at one of our many Zendesk offices around the world to connect collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week Zendesk is an equal opportunity employer and we re proud of our ongoing efforts to foster in the workplace Individuals seeking employment and employees at Zendesk are considered without regard to race color religion national origin age sex gender gender identity gender expression sexual orientation marital status medical condition ancestry disability military or veteran status or any other characteristic protected by applicable law We are an AA EEO Veterans Disabled employer If you are based in the United States and would like more information about your EEO rights under the law please Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law If you are an individual with a disability and require a reasonable accommodation to submit this application complete any pre-employment testing or otherwise participate in the employee selection process please send an e-mail to with your specific accommodation request