Telecaller Jobs Opening in GEM Hospital at ChennaiLess
4 weeks ago
1. Patient Communication & Enquiry Handling Handle inbound calls related to appointments, doctor availability, services, and procedures. Respond to patient queries politely and provide accurate information. Maintain a high level of customer service and professionalism. 2. Outbound Calls Make follow-up calls to patients for consultations, reviews, health check-up reminders, and pending reports. Call and convert enquiries into appointments or service bookings. Contact patients for feedback after service. 3. Appointment & Coordination Schedule appointments and coordinate with OPD/Consultants. Update patient information accurately in the HMS/CRM software. Communicate rescheduling or doctor unavailability to patients promptly. 4. Service Promotion (Revenue-focused) Promote hospital services, packages, screenings, and health check-up camps. Achieve daily/weekly call targets and conversion targets. Upsell relevant healthcare services (lab tests, scans, packages) when appropriate. 5. Documentation & Reporting Maintain call logs, enquiry registers, and follow-up sheets. Share daily call reports with Telecalling Supervisor/CRM Manager. Ensure confidentiality and data privacy of patient information. 6. Patient Experience & Support Handle complaints professionally and escalate to the right department. Guide patients regarding insurance, billing queries, and basic hospital processes. Ensure smooth communication between patient and departments (Doctor, Lab, Radiology, etc.) Required Skills Excellent communication in English, Tamil (additional languages are a plus). Good patient-handling and problem-solving skills. Basic computer knowledge (MS Office, Hospital Management Software). Ability to multitask and work under pressure.More information about this Telecaller JobPlease go through the below FAQs to get all answers related to the given Telecaller jobWhat are the job requirements to apply for this Telecaller job position? Ans: A candidate must have a minimum of 0 to 2 year experience as an Telecaller What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BHM, BSc What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Telecaller is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Telecaller position? Ans: There are immediate 1 job openings for Telecaller in our Organisation. B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BHM, BSc
-
Chennai, India Find My Life Partner Full timeFind My Life Partner, a trusted marriage consultancy, is seeking a female Telecaller with strong communication skills and fluency in Tamil. The role involves engaging with potential clients, explaining our services, and supporting them through their matchmaking journey.More information about this Telecaller JobPlease go through the below FAQs to get all...
-
Chennai, India TalenData Technologies Pvt Ltd Full timeGreeting From Talendata Technologies!!!Looking for Tamil and Malayalam CandidatesDesignation: Tele CallerQualification: 12th Grade & Any GraduatesExperience: Fresher or ExperiencedLocation: Thoraipakkam, ChennaiDay Shift & Fixed Week-offWork From OfficeSalary:Tamil: 13000 TH + IncentivesMalayalam: 15000 TH + Incentives More information about this Telecaller...
-
Chennai, India Eureka Outsourcing Services Full timeGreeting From Talendata Technologies!!!Looking for Tamil and Malayalam CandidatesDesignation: Tele CallerQualification: 12th Grade & Any GraduatesExperience: Fresher or ExperiencedLocation: Perungudi, ChennaiShift: Day Shift & Fixed Week-offJob Type: Work From OfficeSalary:Tamil: 13000 TH + IncentivesMalayalam: 15000 TH + Incentives More information about...
-
Chennai, India Knowledge Artisans Private Limited Full timeJob Title: Tele-Caller Qualifications: · Minimum education: 10th standard and above Skills & Requirements: • Communication & Sales: · Ability to communicate effectively with customers · Good selling skills and product knowledge · Capable of convincing customers and driving them toward...
-
Chennai, India White Mountain Techsoft Full timeJob Summary: White Mountain Techsoft is seeking passionate and skilled English Teachers to join our growing team. The ideal candidate will be responsible for delivering engaging and effective English lessons, improving students’ communication skills, and fostering a positive learning environment. The role demands strong subject knowledge, creativity in...
-
Front Office Executive
2 weeks ago
Perungudi, Chennai, Tamil Nadu, India GEM HOSPITAL Full timeThe Front Office Executive serves as the first point of contact for patients, visitors, and guests at GEM Hospital. This role involves managing the reception area, handling patient enquiries, coordinating appointments, and ensuring a welcoming and professional environment that reflects the hospital’s service standards. **Experience : 1-5 years of...
-
Chennai, India Finfortune financial private limitied company Full time to attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction. to identify and convert the opportunities for cross selling (banking product) on customer's call. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. ...
-
Chennai, India White Mountain Techsoft Full timeJob Description: We are seeking a passionate and dedicated English Teacher to educate students and help them develop strong reading, writing, and communication skills. The ideal candidate should have a deep understanding of grammar, literature, and effective teaching methodologies. Key Responsibilities: Plan, prepare, and deliver engaging English lessons to...
-
Duty Medical Officer
2 weeks ago
Chennai, India GEM HOSPITAL, Chennai Full time**Job description** - To ensure the highest standards of patient care for all patients attending/admitted to the GEM Hospital. - To keep the consultants informed about all patient care details. - Providing general, pre and post-operative care. - Monitoring and administering medication. - Ensure that there are detailed notes in medical records including...
-
Chennai, India Ambianz Consultancy Services Full timeKey Responsibilities: Handle inbound and outbound calls for US clients. Assist customers with queries, complaints, and support requests. Maintain accurate records of interactions and follow-ups. Achieve daily and monthly performance targets. Skills Required: Good English speaking skills with neutral or American accent. Excellent communication and...
