CRM-Commercial Leasing
3 days ago
Job Description Job Purpose: Responsible for managing tenant relationships, optimising tenant lifecycle management, contractual renewal execution, collections, and retention strategy using CRM and leasing best practices to maximize rental performance and tenant satisfaction. Candidate will be also responsible for championing leasing related marketing initiatives, strengthening the leasing pipeline, building a high-performing team, and deliver clear business impact. Key Responsibilities: Tenant Engagement - Manage tenant relationships across the portfolio. - Negotiate desktop renewal leases and complete documentation prior to expiry. - Serve as point of contact for all tenant communications queries, escalations, service requests and coordinate with relevant departments for closure in a professional & timely manner. - Interaction and coordination with Marcom team for all tenant engagement and leasing related marketing activities / initiatives. Operational Efficiency - Support CRM automation for reminders, document generation etc. - Coordinate and monitor operational level initiatives specific to tenant lifecycle management. - Identify process bottlenecks in leasing and CRM workflows; propose and implement improvements, automation or tool updates. - Develop and maintain standard operating procedures (SOPs) for contractual renewals, document management, escalations, handovers, exits. Team & Performance Management - Report CRM outcomes and performance indicators to senior management. - Foster cross-functional coordination (Leasing, Marketing, Operations, Finance, Legal) to ensure smooth handoff and accountability across stages. - Capture tenant feedback and insights; analyse tenant satisfaction, complaints, retention drivers; propose and implement enhancements to CRM processes. CRM Management & Reporting - Maintain tenant and lease data within ERP systems. - Monitor collections (rent, CAM, utilities) and manage payment reminders and aging. - Prepare forecast reports to assess performance versus targets. - Handle security deposits: oversee deposit collection, tracking, refunds, reconciliation, and related liabilities. - Establish CRM workflows / alerts / triggers (e.g. for lease renewals, overdue payments, tenant follow-ups) to ensure proactive engagement. Qualifications and Work Experience: - MBA/ PGDM Marketing or graduate in hospitality or sales with relevant real estate work experience. - Minimum 10 to 12 years experience. Knowledge, Skills and Competencies: - Should drive and maintain relationships with company's clients. - Responsible for overall customer satisfaction - Communication and interpersonal prowess to interact with tenants effectively - Should provide inputs and spearhead CRM initiatives along with Corporate Marketing including working with the teams for Client presentations, collaterals, Campaigns etc. - Good leadership and ownership skills, ability to motivate, delegate with appropriate follow-up and create engagement within the team - Basic technical/civil knowledge of commercial Buildings
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CRM-Commercial Leasing
22 hours ago
Bengaluru, India Embassy REIT Full timeJob Purpose:Responsible for managing tenant relationships, optimising tenant lifecycle management, contractual renewal execution, collections, and retention strategy using CRM and leasing best practices to maximize rental performance and tenant satisfaction. Candidate will be also responsible for championing leasing related marketing initiatives,...
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CRM-Commercial Leasing
14 hours ago
Bengaluru, India Embassy REIT Full timeJob Purpose: Responsible for managing tenant relationships, optimising tenant lifecycle management, contractual renewal execution, collections, and retention strategy using CRM and leasing best practices to maximize rental performance and tenant satisfaction. Candidate will be also responsible for championing leasing related marketing initiatives,...
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CRM-Commercial Leasing
14 hours ago
Bengaluru, India Embassy REIT Full timeJob Purpose:Responsible for managing tenant relationships, optimising tenant lifecycle management, contractual renewal execution, collections, and retention strategy using CRM and leasing best practices to maximize rental performance and tenant satisfaction. Candidate will be also responsible for championing leasing related marketing initiatives,...
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CRM-Commercial Leasing
2 days ago
Bengaluru, Karnataka, India Embassy REIT Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Purpose:Responsible for managing tenant relationships, optimising tenant lifecycle management, contractual renewal execution, collections, and retention strategy using CRM and leasing best practices to maximize rental performance and tenant satisfaction. Candidate will be also responsible for championing leasing related marketing initiatives,...
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Crm-Commercial Leasing
5 hours ago
Bengaluru, India Whatjobs IN C2 Full timeJob Purpose: Responsible for managing tenant relationships, optimising tenant lifecycle management, contractual renewal execution, collections, and retention strategy using CRM and leasing best practices to maximize rental performance and tenant satisfaction. Candidate will be also responsible for championing leasing related marketing initiatives,...
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CRM-Commercial Leasing
1 day ago
Bengaluru, India Embassy REIT Full timeJob Purpose:Responsible for managing tenant relationships, optimising tenant lifecycle management, contractual renewal execution, collections, and retention strategy using CRM and leasing best practices to maximize rental performance and tenant satisfaction. Candidate will be also responsible for championing leasing related marketing initiatives,...
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CRM-Commercial Leasing
8 hours ago
Bengaluru, India Embassy REIT Full timeJob Purpose:Responsible for managing tenant relationships, optimising tenant lifecycle management, contractual renewal execution, collections, and retention strategy using CRM and leasing best practices to maximize rental performance and tenant satisfaction. Candidate will be also responsible for championing leasing related marketing initiatives,...
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▷ Only 24h Left! CRM-Commercial Leasing
16 hours ago
Bengaluru, India Embassy REIT Full timeJob Purpose: Responsible for managing tenant relationships, optimising tenant lifecycle management, contractual renewal execution, collections, and retention strategy using CRM and leasing best practices to maximize rental performance and tenant satisfaction. Candidate will be also responsible for championing leasing related marketing initiatives,...
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Manager Commercial Leasing
2 days ago
Bengaluru, Karnataka, India Fincity Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAs a part of the Commercial Leasing team at Fincity, you will play a crucial role in maximizing occupancy and rentals at our diverse portfolio of commercial real estate properties. Your responsibilities will include: - **Strategic Planning & Leasing:** - Formulate and execute targeted leasing strategies to optimize occupancy rates. - Identify high-potential...
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Commercial Sales/Leasing
3 weeks ago
Pune, India SAA Full timeJob Description About SAA Commercials: We are Sunil Agrawal & Associates, a trusted name in the realm of real estate in Central India. This standing has been achieved through working with integrity and a rigorous adherence to ethical practices. Our organization has played a pivotal role in the marketing and promotion of prominent real estate projects in...
