(Urgent Search) Customer Relationship Executive

3 weeks ago

Chennai India BigCorp Full time

Job Description About Us Visual Nest Pictures & Weddings is a creative photography and cinematography brand specializing in Fashion Portfolios, Food & Product Photography, Corporate Events, Weddings (Pre, Post, Candid & Traditional), and Architecture Photography. We bring stories to life with a blend of creativity, elegance, and professionalism. Role Overview We are seeking enthusiastic and driven Customer Relationship Executive (CRE) who will play a key role in reaching out to potential clients, nurturing leads, and representing our brand through effective communication. As a CRE, you will be the first point of contact for clients, helping them understand our services and building long-term relationships. Key Responsibilities Make outbound calls to potential clients and introduce them to Visual Nest Pictures & Weddings services. Explain our offerings in Weddings, Fashion, Food/Product, and Corporate shoots in a professional and engaging manner. Maintain a database of leads and update client interactions in an organized manner. Follow up with interested clients and assist in scheduling meetings or consultations. Support the business development team in lead conversion and client relationship management. Provide feedback from client interactions to improve services and communication strategies. Requirements Excellent communication skills in English and Tamil (Hindi knowledge is a plus). Confident, persuasive, and customer-oriented personality. Ability to handle client queries with professionalism and patience. Interest in photography, cinematography, and the creative industry is a plus. Basic knowledge of MS Office/Google Workspace for maintaining client records. Students/freshers looking to gain real-world client-facing experience are encouraged to apply.

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