[High Salary] Team Lead- Operations
4 days ago
ABOUT US Gigmo Solutions Pvt Ltd is a fast-growing organization with global experience having presence in several countries in the Americas Europe Africa and Asia Expertise in Spanish Portuguese French Italian German and global English Gigmos aims to transform customer support domain by leveraging curated Gig workforce across the globe and using cutting edge AI technologies for increased support efficiency at reduced cost and enhanced flexibility We are Microsoft Partner in providing technical support Website LinkedIn Hardware Pre-requisites - Laptop min 8gb RAM windows 10 11 internet speed- 30 MBPS minimum Upload and Download Designation- Team Lead - Operations Work Time- US Shift timings- Night shift- 6 pm to 3 am The Person You demonstrate solid leadership and analytical skills exhibit strong business acumen as well as a commitment to productivity You are a self-starter go-getter proactive and has the ability to learn and perform in a fast-paced environment You are dynamic result oriented has the ability to drive results through others possess strong analytical and negotiation skills and excellent process orientation Role You are required to manage team operations create new solutions leveraging and where needed adapting existing methods and procedures Work closely with the management team to align customer support goals with overall business objectives Monitor key performance indicators KPIs to ensure team goals and targets are met You are required to understand the strategic direction set by senior management clearly communicate team goals deliverables and keep the team updated on change Delegate tasks set deadlines and oversee day to day operations Providing timely feedback to team members and resolve issues Create an open communication culture and an inspiring team environment Provide guidance training and mentoring to team members to improve the productivity Identify and implement process improvements to enhance efficiency Ensure high-quality customer service delivery that meets or exceeds customer expectations Handle escalated customer issues and provide resolution in a timely and satisfactory manner Collaborate with other departments to address customer concerns and improve overall customer experience Should Recognize high performance and reward accomplishment Reports should be promptly shared with management on timely basis Qualifications and Experience Graduate with minimum 4-6 years of Experience as Team Lead in Technical Support Process or operations role Should have good knowledge in MS office Strong leadership and team management skills Excellent communication and interpersonal skills Analytical mindset with the ability to use data for decision-making Familiarity with customer support software and tools Problem-solving skills and the ability to handle escalated customer issues Work Location Shift Timings-Permanent work from home and you will be required to work in US Shift timings Night shift CTC- As per Industry Standards
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(High Salary) Workday Team Lead
1 week ago
Pune, India Zeta-V Technology Solutions Ltd Full timeJob Description - Work From Office - Shift timings 2 PM to 11 PM IST About the Role We are seeking an We are looking for a dynamic and experiencedWorkday Team Leadto drive enterprise-wide Workday strategy and execution across all Financials Modules within a fast-pacedFinTech environment. This role demands a strong blend of technical Workday expertise,...
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High Salary! Team Lead
1 week ago
Mumbai, India TP Full timeJob Description Roles and Responsibilities - Manage denial management process to minimize write-offs and optimize revenue cycle management (RCM). - Coordinate with internal teams for effective communication and resolution of AR issues. - Oversee cash applications, credit collection, and provider side activities to ensure timely payment from providers. -...
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▷ [High Salary] Lead, Sales Operations
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India GTEcom Full timeFounded in 2018 and headquartered in The Netherlands GT Ecom BV is on a mission to build the most efficient global direct-to-consumer infrastructure and become the world s largest e-commerce company powered by a collective of successful scalable brands By 2026 we re aiming to achieve 500 million in revenue and operate over 50 thriving online stores...
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Operations Senior Lead, AVP
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High Salary Graphic Designer
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India Team-91 Full timeWe are hiring a Graphic Designer with proven experience in fashion magazine design. This is not a fashion designer role — we are looking for a graphic designer who has worked on magazine layouts, covers, and spreads.Responsibilities- Design and layout magazine covers, spreads, and digital editions.- Work with editors to align visuals with fashion content.-...
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▷ High Salary: General Manager Operations
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Delhi, India Brewbakes Enterprises Full timeJob Description Job Description General Manager (Operations, F&B Service Industry) Reporting To: Directors / CEO Location: Corporate Office Mayur Vihar Phase 1, Delhi Job Overview The General Manager - Operations will head and oversee the daily operations of all F&B outlets across India, including company-owned and franchisee formats. The role involves...
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▷ [High Salary] High Ticket Closer
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▷ (High Salary) Operation Intern
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India Living Things Full timeJob Description Role: Operation Intern Location: IIT Bombay, Powai, Mumbai Job Type: Full-Time Experience Level:Fresher About Us: Living Things is an IoT (Internet of Things) platform developed by iCapotech Pvt Ltd. We help companies save electricity by making their air conditioners smarter. Our system connects to ACs and monitors how much energy they...
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High Salary: Lead AEM
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India Destm Technologies Full timeCompany Description Destm Technologies is a software consulting company specializing in e-commerce solutions, AI-powered automation, and custom software development. With over 12 years of experience, we partner with businesses to drive growth, optimize operations, and enhance customer experiences. Our services include E-commerce Platform Development &...
