Housekeeping Associate

POSITION SUMMARYRespond promptly to requests from guests and other departments Fill cart with supplies and transport cart to assigned area Enter guest rooms following procedures for gaining access and ensuring vacancy before entering Replace guest amenities and supplies in rooms Replace dirty linens and terry with clean items Make beds and fold terry Clean bathrooms Remove trash dirty linen and room service items Check that all appliances are present in the room and in working order Straighten desk items furniture and appliances Dust polish and remove marks from walls and furnishings Vacuum carpets and performs floor care duties e g in guest rooms and hallway Follow all company and safety and security policies and procedures report any maintenance problems safety hazards accidents or injuries complete safety training and certifications properly store flammable materials Ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities thank guests with genuine appreciation Speak with others using clear and professional language Support team to reach common goals Ensure adherence to quality expectations and standards Move lift carry and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces Reach overhead and below the knees including bending twisting pulling and stooping Stand sit kneel or walk for an extended period across an entire work shift Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination Perform other reasonable job duties as requested by Supervisors PREFERRED QUALIFICATIONEducation No high school diploma or G E D equivalent Related Work Experience No related work experience Supervisory Experience No supervisory experience License or Certification NoneMarriott International is an equal opportunity employer We believe in hiring a diverse workforce and sustaining an inclusive people-first culture We are committed to non-discrimination on any protected basis such as disability and veteran status or any other basis covered under applicable law About the Team At more than 100 award-winning properties worldwide The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us the experience stays with them Attracting the world s top hospitality professionals who curate lifelong memories we believe that everyone succeeds when they are empowered to be creative thoughtful and compassionate Every day we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests Your role will be to ensure that the Gold Standards of The Ritz-Carlton are delivered graciously and thoughtfully every day The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality As part of our team you will learn and exemplify the Gold Standards such as our Employee Promise Credo and our Service Values And our promise to you is that we offer the chance to be proud of the work you do and who you work with In joining The Ritz-Carlton you join a portfolio of brands with Marriott International Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you