Sr Manager, IT Operations

Job Description

As a Senior Manager of IT Operations at our Global Technology Center (GTCI) in Hyderabad, India, you will play a critical role in the Corporate IT leadership team. You will be responsible for coordinating the execution of corporate IT activities, managing service levels, and developing talent within the GTCI in strong partnership with our global functional IT directors. This is a strategic and operational role that requires a dynamic leader with a deep understanding of IT systems and excellent managerial skills.

Key Responsibilities

- Act as a key member of the Corporate IT and GTCI leadership teams, contributing to the development and execution of IT strategies and initiatives.
- Oversee and direct day-to-day IT operations in coordination with IT applications technical managers, as a local extension of functional IT applications Directors, to ensure the efficient delivery of services and projects.
- Drive functional effectiveness and attainment of production support service levels across managed services and internal employee staffing models to ensure high levels of performance and customer satisfaction.
- Coach and develop IT talent, fostering a collaborative and innovative culture and solidifying the full inclusion of GTCI-based team members as part of the global functional teams.
- Partner with functional IT Directors to remediate low performance in a timely fashion and drive hiring processes to ensure A player talent.
- Coordinate and manage the execution of corporate IT projects, ensuring timely delivery and alignment with business objectives.
- Build strong relationships with internal stakeholders, understanding their needs and ensuring IT services meet or exceed expectations.
- Manage IT costs within GTCI and partner with stakeholders to communicate and optimize cost model.
- Drive continuous improvement initiatives to enhance the efficiency and effectiveness of IT processes.
- Ensure adoption of and compliance with corporate and IT policies, standards, and operating procedures.

Basic Qualifications

- Bachelors degree in computer science, information technology, business or a related field.
- 10+ years of experience in IT operations including mixed on-shore/off-shore staffing models for global organizations.
- Strong understanding of IT applications including Oracle and SAP ERPs integrated with functional industry standard SaaS applications.
- Experience hiring, developing, and retaining A player talent within the regional market
- Excellent project management skills, with the ability to prioritize and manage multiple strategic initiatives simultaneously.
- Exceptional leadership and interpersonal skills, with the ability to motivate and inspire teams.
- Strong problem-solving and decision-making abilities.
- Experience driving adoption and leverage of IT service management frameworks and methodologies (e.g., ITIL).
- Excellent communication skills, both verbal and written.

About Regal Rexnord

Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Companys electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Companys automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.

The Companys end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.

Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.

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