▷ (Apply Now) Marketing and Communications Specialist

Job Description

We're Hiring: Marketing and Communications Specialist

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment We got you covered

We are currently on the lookout for a Marketing and Communications Specialist to join our team at Cloudstaff, the #1 workplace everywhere Think you qualify for the role Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant

Role: Marketing and Communications Specialist

Work Arrangement: Work from Home

Location: India

Schedule: Morning shift

Job description:

Scope of work to support Local Councils:

1.System Backend Process:

- Set up events
- Customer profile creation
- Invoicing
- Payment follow-up
- Technical troubleshooting

2.Marketing and Communications:

Eblast Creation and Distribution:

- Design and send out email blasts for events and programs

Social Media Management:

1. Regular posts and updates for engagement on various social media platforms
2. Content Creation for Social Media Engagement:

- Develop engaging and relevant content tailored for each social media platform/handle
- Develop and curate visual content, such as graphics and videos, to enhance posts

Social Media Analytics:

1. Monitor and analyze social media metrics to gauge the effectiveness of content and strategies
2. Adjust content and engagement tactics based on analytics insights

Trend Monitoring:

1. Abreast on the latest social media trends and best practice for practical application

Brand Collaterals Design and Development

- Develop graphics for event campaigns and impactful invitations
- Develop designs for other brand materials: signage, merchandise, tokens, reports

Website Management and Content Creation:

- Maintain and update website content monthly/quarterly
- Copywriting for engaging content relevant to events and programmes communications

3.Events and Logistics Support:

1. Pre-Event Coordination and Planning:
2. Technical Support for Webinars:

- Set up and manage the technical aspects of webinars and online events

Presentation Slides Development:

- Design and produce presentation slides and similar materials for initiatives, campaigns, events and other membership-related local activities

Documentation:

- Create and manage a range of event-related multi-media collaterals : videos, same day edits, photos, other images

Customer Service Management:

- Handle all customer inquiries and concerns related to all local events

4. Day to Day Administrative Tasks

- Manage incoming and outgoing calls, providing information and routing calls as necessary.
- Email Inquiries: Handle and manage email inquiries
- Preparing Reports: Manage, prepare, maintain regular reports needed in the operations of the local council
- Database Management: Maintain and update databases, ensuring integrity of information.
- Vendor Management: Coordinate with vendors for services & supplies and management of vendor related databases for ease of local council operations
- Scheduling and Calendar Management: Organize and maintain schedules and calendars for events, personnel or local council guests
- Meeting Coordination: Schedule, prepare for, and facilitate meetings, including preparation of agendas and minutes.
- Travel Arrangements: Plan and coordinate travel itineraries, accommodations, and logistics for events or other core activities/projects of the local council
- Office Supplies and Inventory: Monitor and manage office supplies inventory

Qualification and requirements:

- Japanese language skills or prior experience working with Japanese clients/markets would be a nice-to-have.
- Minimum of 3-5 years of relevant experience in operations management, marketing, or event planning, preferably in a regional role or with a focus on APAC markets.
- Proven track record in managing and executing marketing campaigns and corporate events.
- Experience in customer service and vendor management.
- Demonstrated ability in managing websites and social media platforms for professional purposes.

Skills

- Strong Organizational Skills: Ability to manage multiple projects simultaneously with meticulous attention to detail.
- Communication Skills: Excellent written and verbal communication skills, capable of crafting clear and engaging content and effectively communicating with diverse stakeholders.
- Technical Proficiency: Comfortable with digital technology, social media management tools, CRM software, and possibly some basic graphic design tools (like Adobe Photoshop or Illustrator).
- Analytical Skills: Ability to interpret social media analytics, financial data, and customer feedback to improve strategies and operations.
- Leadership and Interpersonal Skills: Capable of leading teams, managing cross-functional initiatives, and working collaboratively.

Personal Attributes

- Adaptability: Comfortable with a fast-paced environment and capable of adjusting to changing priorities.
- Problem-solving: Able to quickly troubleshoot issues as they arise and provide practical solutions.
- Cultural Sensitivity: As the role involves working across APAC regions, sensitivity and understanding of different cultures and business practices are essential.

Perks & Benefits:

- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Flexible leave credits which may be used for vacation, emergency and sick leaves
- Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled
- Superb and exciting Mid-Year Parties with items to give away and cash prizes
- Endless opportunities for career advancement
- Annual Performance Review with Salary Increase
- We set you up for success with a company-provided PC/Laptop and fiber internet connection
- Tech-on-wheels Support
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- International career growth and connections
- Unlimited cash incentives for hired referrals
- Mental Wellness Employee Assistance program through Lifeworks
- In-house psychiatrist available to support employees well-being
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace

- Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
- Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
- Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**