SPECIALIST [Apply in 3 Minutes]

4 weeks ago


Bengaluru India HCL Technologies Limited Full time

Job Description Job Description (Posting). About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040. To learn more about how we can supercharge progress for you, visit Admin-IdtyMgmt,CyberArkPAM(Vault Job Summary The Identity Management Administrator plays a crucial role in ensuring the smooth operation of CyberArk PAM solutions, providing timely support for escalated issues, and enhancing customer satisfaction through effective ticket resolution and root cause analysis. This position requires a solid understanding of identity management processes and a commitment to maintaining high-quality service standards. (1.) Key Responsibilities 1. Independently Resolve Support Tickets Related To Cyberark Pam (Vault, Pvwa, Cpm & Psm) By Utilizing In-Depth Knowledge Of Identity Management Practices And Adhering To Established Quality Standards And Regulatory Requirements. 2. Provide On-Call Support For Escalated Incidents, Conducting Thorough Root Cause Analysis To Identify Underlying Issues And Implement Effective Solutions. 3. Contribute To Value-Adding Activities Such As Updating And Managing The Knowledge Base, Training New Team Members, And Coaching Analysts To Enhance Team Performance. 4. Ensure Compliance With Service Level Agreements (Sla) By Effectively Managing Ticket Volumes And Response Times, Striving For Timely And Accurate Resolutions. 5. Foster A Positive Customer Experience By Achieving First Call Resolution And Minimizing Rejected Resolutions Or Reopened Cases, Thereby Enhancing Overall Customer Satisfaction (Csat). Skill Requirements 1. Solid Understanding Of Identity Management Principles And Cyberark Pam Technologies, Including Vault, Pvwa, Cpm & Psm. 2. Proficiency In Root Cause Analysis And Incident Resolution Within A Support Environment. 3. Strong Problem-Solving Skills With A Focus On Delivering High-Quality Customer Service. 4. Experience In Knowledge Management And Training Facilitation. Certification 1. Itil Foundation Certification (Optional But Valuable). 2. Cyberark Certified Trustee Or Cyberark Certified Sentry (Optional But Valuable). Skill (Primary) Information Security-Identity and Access Management-IAM Architect



  • Bengaluru, India Jesseena Human Resources Full time

    Cerner Specialist - HICT Specialist | Hamad Medical Corporation – QatarWork Location: Qatar (Hamad Medical Corporation)Interview Mode: Face-to-Face in Bangalore (India) – November 2nd WeekType: Free RecruitmentQualification:Bachelor's degree in Computer Science OR Information TechnologyExperience:7 years of experience in healthcare IT, including 5 years...


  • India Naviworld Marine LLP Full time

    Job Description Company Description We are dealing in various documentation work for seafarers and ships, Maritime related services, Merchant Navy related services. Role Description This is a full-time hybrid role for a Data Entry Specialist at Naviworld Marine LLP. The role is based in Goregaon West, Mumbai. Freshers can also apply & training will be...


  • Bengaluru, India UES ABROAD Full time

    Job Description Job Title: Visa and Application Specialist Company: UES ABROAD Location: Bangalore, Karnataka Salary: 2.4 LPA - 5 LPA (based on experience) Experience: Minimum 1-2 years Job Summary We are seeking a detail-oriented and proactive Visa and Application Specialist to join our team at UES ABROAD. The ideal candidate will assist students and...


  • Bengaluru, India Convergint Asia Pacific Full time

    Job Description About the Company With 20-years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global,...


  • Bengaluru, India Paulwin George (Proprietor of Angel And Genie) Full time

    Job Description - Job Title: - Marketing Specialist Fire Safety / Civil Sector. - Experience Requirement: minimum of 3 years of experience in marketing, preferably within the fire safety or civil engineering sector. - Job Description: - he should be capable of doing the market research, developing marketing strategies, creating promotional materials, and...


  • India DT Consulting Full time

    About the Company At our Bengaluru office, known for its casual, social and international culture, we are seeking an exceptional Solutions Specialist – Data Analytics, to join our Data & Innovation team. The ideal candidate will have a strong track record in delivering data analytics, business intelligence, and quantitative research-based solutions within...


  • Bengaluru, India Pyramid Consulting, Inc Full time

    Job Description Network Engineer (Juniper Specialist) Work Type - Permanent Work Mode - Hybrid About the Role: We're looking for an experienced Network Engineer with solid hands-on expertise in Juniper platforms and strong troubleshooting skills. You'll be responsible for designing, managing, and supporting enterprise or service provider networks, ensuring...


  • India AInsurCo Full time

    Job description Purpose of the Role The Actuarial Specialist will be primarily responsible for building and validating actuarial models using Python, ensuring they meet detailed business specifications. The role requires a blend of technical programming skills and actuarial expertise, particularly in the Life Insurance domain. You will collaborate with...


  • Bengaluru, India Microsoft Full time

    Job Description Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where...


  • Bengaluru, India Resource Algorithm Full time

    Role Overview: We are looking for an HCM Specialist with strong expertise in the Payroll module (300+ employee strength). The ideal candidate should have 3–5 years of hands-on experience on Oracle Integration Cloud (OIC) and will be responsible for managing end-to-end payroll operations, integrations, and system configurations. Experience in Core HR,...